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The Customer Hub is your one-stop Customer Support Hub that allows your customers to view the entire history of their purchases, download invoices, update their credit cardinformation, and even self-cancel their own subscriptions.

 Reduce Customer Support Tickets

Stop the layup support request that are bogging down your support email. With the's Customer Hub, your customers will have access to all of the details they need regarding their purchase, and without needing to lift a finger. No more long wait times. No more confusion about what they have bought.

Customers can visit your Customer Hub when they click the link on their order receipts and subscription reminders and much more. Customer Hub uses an "magic link" login system. Which means there are no passwords to be remembered! Customer Hub will email your customer a secure magic link so they never get locked out.

Did we say that Customer Hub functions perfectly across mobile devices? Customers can access assistance they require, regardless of what device they are using. Which is critically important, as our statistics show that just over 60 percent of customers who visit Customer Hub log in using mobile devices.

 What's new in Customer Hub?

In the course of this update, we have introduced the payment History tab in your Customer Hub. Customers will be able to see each and every purchase, charge, or refund all in one location.

Customers can see the details of their purchase when they click on any line item on the payment History table. You will be able view a fully-loaded invoice, breaking down every detail of their purchase. Instantly see what items were bought, the amount of taxes or shipping was charged and what credit card usedand many additional.

 Self-Help Customer Support

Through our Customer Hub, your customers even have the tools they need to manage their own subscriptions. Let your customers quickly update their credit card in their account, check when they'll next be charged, and even cancel the subscription completely without the help of a customer help desk.

If your customers are able to manage their own subscriptions, you get more satisfied customers as well as the opportunity to earn hours returned every week.

If you think someone might need more attention If they require attention, the Contact Us tab directs them to your contact information, your social media profiles or to your customer service site. We're making customer service painless.

 is now available on Grow Plans

Customer Hub has previously only been available on the Scale plan. However, with today's new updates, this support-boosting feature is now available on Grow too. Customer Hub is now live inside of every Grow as well as Scale accounts.

Which means now you've got the tools you'll need to impress your customers, automate your repetitive support tasks and provide your customers with the tools it needs for billing assistance.

If you've ever wanted to do this, you may turn off Customer Hub off with one Click inside the Marketplace Settings.

For Customer Hub to work to benefit your customers, go over to .com today and start your free trial! Explore how the right features will supercharge your ecommerce.

The all new Customer Hub is the best instrument to provide your customers with the best service and decreasing your workload while doing so. So you can reinvest that earlier time in creating new products, growing the number of customers you serve, as well as enthralling your customers.

    Start a trial on one of our Grow and Scale plan and use the Customer Hub today!