What can we do to encourage equality, diversity and inclusion in the workplace |

Sep 13, 2022

Since employees' psychological, emotional, and environmental demands have grown more evident and more pressing, employers are realizing they must do more in order to assist their teamsor else risk losing the team members. That means more involvement as well as investments in diversity equity as well as inclusion (DEI) programs within the workplace.

Though this change is promising however, it's been subject to a lot of confusion. We spoke to DEI experts and thought-leaders to help clarify what DEI involves, the fundamentals of establishing a solid DEI strategy, as well as tips on making it effective.

Dive into DEI How to learn

What exactly is diversification, equity and diversity in the workplace?

One of the biggest errors I've observed companies make over the 15 years I've worked in DEI has been treating diversity as a box-checking exercise. The focus of companies is on numbers -- such as how much of their employees which is Black, Indigenous, and people of different races (BIPOC) or the amount they've donated to a cause but overlook the organic, granular details that actually directlyimpact the employees they employ.

Due to the fact that DEI is much larger than that.

The truth is that DEI doesn't mean just making sure you've checked boxes when hiring practices. I find it always beneficial to break equity, diversity and inclusion down in order to understand what each of the terms means.

Diversity Diversity is the term used to describe that people come from a wide range of background, identity as well as lived experiences. This can include their gender, race, age and ethnicity, sexual orientation as well as their socioeconomic or educational background. Every employee has their own distinctive background that is woven from multiple identity and experience that makes their identity.
Equity Equity is the method in which all employees are given the same opportunity to succeed regardless of the unique circumstances. Every person has the context of their individual life: some are caretakers of parents or children; others have disabilities, others don't have access to running water or affordable healthcare. A workplace that is equitable involves making sure that everyone regardless of situations, begin their careers on an even playing field.
Inclusion Inclusion in a work context, implies understanding that all employees come from different backgrounds and different perspectives while still inviting them all to have seats at the table.

Integrating DEI within your organization requires you to actively advocate for diversity, equity, and inclusion across all part of your company. It means learning to examine every decision inside every department using a DEI lens -- whether it's the partnership you select for support, to the ways you promote your employees out of the office.

DEI is about the things we can observe and, equally important is the things we cannot see be able to see: how well-supported the employees feel, especially if they feel like they have a sense of belonging within the workplace and whether they feel like they can talk openly with their managers.

Impact on equity, diversity and inclusion

It's impossible to underestimate the effect of equity, diversity and inclusion on both your company and your workforce.

Of course, it seems obvious why diversity, equity and inclusion matter to the employees. Employees want to feel comfortable and at home at work: they want to see people who are like themselves, to be able to fail without anxiety, be able to speak out without fear, and feel that they don't have to conceal their personalities when at work.

For a long time I couldn't imagine how I could become an executive because I was an Black and single mother of three. Earlier on in my career, I felt I must have the perfect response to each question and also ensure my hair wasn't in its natural state so that I could be successful. It was only after I decided to join companies that met me exactly where I was that I realized that all the things that I thought didn't belong to me could be really my strengths. And I've heard so many others have the same experience.

The research supports the stories regarding how a strong DEI company culture affects the employees. Based on the research done by BetterUp and BetterUp, employees who feel a strong sense of belonging in the workplace report, in the average

  • A 56 percent increase in the job's performance
  • A 50 percent reduction in the likelihood of loss
  • A 75 percent reduction in the number of employees who use sick days
  • Employer net promotion scores (eNPS) which are higher by 167%

This is a clear benefit for employees, however they're invaluably beneficial to the firms that are a fan of DEI. In addition to the numerous benefits that come from employees who are engaged, lower unemployment, better job performance, and reduced absenteeism, companies with higher diversity will also be more likely to experience higher than average profitability, a greater return on investment and a higher percent of profits from innovation.

These are the types of results that come not just by ticking boxes however, they are the result of putting forth the effort to ensure employees feel psychologically safe. If employees feel that they are able to be risk-averse and yet feel safe or have the confidence to speak to their supervisors with any questions or suggestions, businesses reap these advantages.

This is the time for employers to learn about their teams' brightest, boldest ideas and provide the kind of feedback that will truly help the performance of an organisation.

How can we create a diverse, equitable, and an inclusive work environment

If you're ready to build out a DEI plan that goes far beyond ticking boxes, we'll explain the steps you'll need start taking note of your priorities and then implementing them.

Take stock of the place you're at

One of the first things you'll want to accomplish is gain an understanding of what DEI actually looks like for the company you work for. This can be a scary stage if you've not started the DEI process yet, because it's difficult to determine where the gaps exist. But, it's essential -- because if you don't collect fundamental data, it's impossible to monitor the changes you've made over time.

An excellent method to begin is to launch the engagement questionnaire and obtaining self-identified diversity information regarding your employees currently employed.

Remember that the data you collect can tell a story, not only about your DEI initiatives, but also about how things are going more widely. In other words, it's impossible to compare employee engagement in the year 2019 with employee engagement in 2020 without talking about the effects of the pandemic. In the same way, keep in mind the context of what's going on in the world at any given time to better comprehend the influences on employees' lives.

Go on a listening tour

A survey might provide you with an excellent beginning picture of employee engagement in your workplace but don't end there. Surveys can provide a wealth of information. However, If you don't engage with individuals directly, you'll be missing crucial insights and feedback.

I generally recommend approaching this by coordinating sessions directly with CEO. Often, employees' opinions don't make it back to leadership, since they get passed through the management chain. It is a chance for the CEO to engage in direct conversations with an individual group of employees and really hear their comments about their concerns and ideas.

It's my first step to ask members to join groups based on diversity dimensions (such such as BIPOC or LGBTQIA group). There's never a cap to the number of members that can be a part of the group, since we want everyone to have a voice. I chat with each group in the beginning and inform them know that during the event, there will be some time for the CEO pose questions, and then a amount of time to ask input and suggestions by the group.

Then, I coach the CEO about the kinds of questions to ask their employees to gather valuable feedback. The CEO will always craft their own questions , obviously, but I also suggest they ask questions such as:

  • "What do you think are the best actions you feel will aid the company?"
  • "What are some of the things you think would help me in my role as a leader?"
  • "What do you believe will help us achieve our goals as a company?"
  • "Here are the main goals I'm working. Now, in your seat, what do you believe could harm or aid this goal?"

Prioritize needs

Conducting a listening tour and the launch of an engagement survey will usually reveal numerous DEI aspects for an organization to consider working on. This is completely normalsince that when it comes to DEI work, there are many ways that an organization will continue to improve its employee experience.

But the truth is that many companies are faced with only a limited amount of time and funds for implementing DEI initiatives. Actually, as per the research conducted from 2022 Culture Amp, only 34 percent of Human Resources and DEI practitioners think they have the funds to fund their DEI initiatives.

Clearly, prioritizing is necessary. But how do you know what tasks you should first tackle?

Begin by sorting through all the information, feedback, and insights that you've gained from your listen-in tour, an engagement surveys, and the data collection. I generally find that I can categorize the insights into three broad types:

  • Initiatives, tasks or projects that we should have already completed (but aren't)
  • Needs of the moment
  • Long-term goals

Once you've categorized the insights, go through and analyze each by risk. Which needs are currently putting the company at risk from a legal standpoint? Anything that's putting the company or its employees at risk must be your top priority.

After that, review the initiatives that might be easy to implement or may be the most pressing. Be realistic about what can be managed each quarter, then plot your plan of action out in a plan.

Be aware it is true that DEI work is always iterative. An organization's DEI needs will constantly be evolving, and that's okay and you should leave some room on your roadmap Don't be scared of having your future needs alter.

Get involved with managers and leaders in DEI training

As per James K. Harter, Gallup's chief scientist for managerial work, supervisors influence at the very least 75 percent of the factors that cause employees to leave. However, only 41 managers are reported to have been in classes or seminars that focus on DEI.

Fortunately, explicit training can tackle these issues, helping managers to apply a DEI approach to everything they do -- from interviewing to onboarding to arranging effective one-on one meetings.

Example of a live streaming training for DEI program initiaitves

Do not stop with managers when it comes to training either. Leaders of companies may not get as much one-on-one time with teams, but true determination to DEI must begin at the top. The leaders must be actively involved with DEI more than just publishing statements on the website. Training through video, in-person, or collaborative hybrid sessions will help ensure they bring the DEI perspective to each decision they make.

Measure your success Then share it with others.

When you are tackling initiatives that are on your agenda make sure you monitor and measure the results of each. In the case of, say, if your goal is to have a higher percentage of BIPOC employees working in leadership positions be sure to keep an eye on your work and the results. You should consider identifying and measuring these things:

  • What has been the amount you've increased the percentage of BIPOC candidates in your pipeline?
  • What ways have you diversified your job board that you post ads on?
  • How many BIPOC employees do you promote to senior positions?

When you've documented the improvements your company is making and shared that information with the company at large via a town hall meeting or an asynchronous video update. This lets employees see how you're taking action on their comments during the listening tour as well as highlighting the improvements you've made.

6 ways to encourage diversity, equity, and diversity in the workplace

There are many methods to boost DEI at work as well as every company's journey is different. There are however a couple of tips that you could use in order to find possibilities to boost your DEI.

1. Lean in to difficult moments

Another example of this can be observed during the current hiring freezes which numerous companies are experiencing. It can be difficult to navigate, but it could also give you an opportunity to review what your recruitment and hiring procedures will look and sound like. Take this time to ask yourself:

  • We can increase the diversity of our Careers page and our interviewing panels?
  • How do we make sure that all candidates are able to see themselves at our company prior to their arrival?
  • How can we ensure the interviewing process, whether it's remote or in-person -- accommodates disabled people?

Every time you face a challenge, there's an opportunity to grow.

2. Do not solely focus on the outcome

As you plan out the details of your DEI initiatives, it can be easy to set targets that only focus on outputs. Don't forget the inputs also serve as a powerful driver of change.

As an example, your output goal may be to boost diversity in your employees in the amount of one percent. This is an essential goal you should define, however it'll be impacted by many, smaller actions that you take, such as:

  • In the event that you are unable to fill your hiring pipeline with at minimum 50% minorities
  • Ensuring 75 percent of the jobs boards that you list to concentrate on minorities
  • Reviewing your benefit plan in order to make sure transgender and women employees are supported

Make sure you are focusing on this level when you create the DEI strategy, and you'll find many more positive changes made throughout your company.

3. Make spaces that encourage connections

At , we've created Employee Community Groups (ECGs) to promote an atmosphere of community among employees. A large number of employees participate in one of the six ECGs we have, and each one receives all year-round funding, a mission statement, and an executive sponsor in order to host workshops and organize occasions.

ECGs and other group discussions (whether they take place in Slack, in person, as well as on video calls) are a great way to create safe and secure places for employees to meet and unwind. As we've witnessed this is crucial for the health of your employees' minds, happiness, and belonging of your team.

4. Respond to social justice moments

Today, companies are becoming increasingly global, which implies that at any given moment there are people who are affected by global problems. This could be the conflict in Ukraine, losing abortion rights or the quake in Haiti leaders must be responsive to the events that matter to employees.

Not every social justice moment will require a public declaration from your CEO naturally. These can be extremely powerful and uplifting, however when we think of responding to these moments it is primarily about looking out for your affected employees. Ask yourself:

  • What do you do to an employee who has suffered died in the family?
  • What can you do to help employees when they lose access to some rights?
  • How do you provide space and support for people who have experienced a trauma in their town?
  • How are you acknowledging employees' experiences?

If you react to situations of social justice by showing support and compassion, your employees will realize that you are watching them and care about them. If that moment goes unnoticed? Employees leave.

5. Don't ignore smaller opportunities for change

When carrying out your DEI plan, it could be very easy to fixate only on the goals. In reality, adhering to DEI means seeing all actions by looking through an DEI lens. When you do that then you will begin to look at smaller, no-cost strategies to boost DEI in your business.

As an example, here at we've begun to take a closer look at the partnerships we have with. It doesn't cost us anything to work with an organisation in order to make an impact. So what can we do to expand this program? How can we better use it to help more black-owned enterprises or individuals who improve their conditions in prison system?

The majority of companies are so busy watching their North Star that they miss opportunities similar to those. Slow down and notice the small possibilities.

6. Don't forget about the product you are selling

At the end of the day, your employees are hard at work on delivering a item or service to customers. So make sure you're including DEI as part of the process. Is your marketing inclusive? Are you supporting diverse needs? Do your features take everyone's needs into account, or are they accidentally exclusionary?

These are massive components that will determine the overall success of your business Make sure they're an integral part of your plan.

Begin by taking the first step on your DEI journey