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Your "About Us" page is among the fundamental elements of your website.
This is more than a rundown of company details It's at the center of your story as a brand, which allows you to connect with prospective customers in a meaningful way.
If you're trying to design pages that connect with visitors, inspires trust, and helps build your brand's image then you're at the right place. In this post, we'll cover what this page needs to include, provide some real-world examples, as well as give you tips to create an outstanding page for your website.
What exactly is an About Us page?
An About Us page tells your the story of your business. It's where you share your identity, the things your company does and why you do it. This is a crucial chance to establish trust with people who visit your website.
A good example is an earth-first lifestyle company could promote their company's mission and focus on planting trees to support each item they purchase.
A brand for kids' toys could tell the founder's story of battling to find solutions to their child's specific needs or playstyle before finally establishing their own.
A food entrepreneur could speak about how they grew as a child and how specific foods impacted their development. They can then explain their desire to source ingredients that help others enjoy their culture and meet the health objectives.
This About Us page can also provide a central point of reference for potential investors or other interested parties who want to look up previous information regarding your business Download brand assets as well as find journalists. It might share stats, discuss your leadership, and direct to additional websites for media relations.
As opposed to product pages or other promotional content Instead of product pages or promotional content, the About Us page seeks to be the answer when people arrive on your website and are left wondering, "Who's running this store?" "Why did someone start this?" "Is this an organisation that I am able to be sure of?" "I wonder if this is something I should get involved with?"
What is the significance of an About page so important?
Your About page provides background on your business and the person you're a part of who you are, the reasons that led you to start your company, and what you stand in.
This background helps build trust and builds a solid connection with your visitors.
The benefits aren't just at that point. An effective About Us page also:
- Differentiates you from competitors. This is an opportunity to highlight your uniqueness. Like: "We're the only company which hand-stitches our clothes to ensure the best high-end craftsmanship."
- Humanizes your brand. Your About Us page puts a name (and a narrative) to the name of your company. As an example, "As a busy mom of three children, I began this business because I know firsthand how hard it is to find time for self-care."
- Creates trust and credibility. The sharing of your expertise, experience and core brand principles shows your customers that they can trust your ability to deliver. You could say "Our founder has over 15 years of experience in the field of renewable energy and has been recognized by Forbes, Bloomberg, and The Wall Street Journal."
- Improves your SEO. About pages give you an possibility to integrate keywords to make your website rank more highly in results for search engines. Example: "At [Company Name], we're committed to providing the highest quality [keyword phrase, e.g., 'eco-friendly cleaning products'] that will help you keep your home tidy and healthy."
- Drives conversions. An appealing About Us page can be the tipping point that turns visitors into purchasers. For instance: "Join the thousands of happy customers who switched to our premium, all-natural skincare products Your skin will thank you!"
Do online retailers require An About Page?
An About page is even important for online stores.
Why?
Since shoppers aren't able to feel or see your items on the ground. You can't let them walk through your online shop and experience a feel for your brand. The About Us page is often the first (and sometimes only) chance to interact with you on an emotional level.
Studies support this. An analysis of the Nielsen Norman Group confirms the About Us pages that prioritize trust building are among the top performing. According to Harvard Business Review, a strong company narrative increases the perceived value of products or services.
There is a need for an About Us page because it can drive real business results.
What should you include on your About Us page
Every About Us page is unique as is your company. The key is to include all the details that are necessary to show your brand's personality, your leaders' experience and qualifications, and your mission or purpose as an organization (your "why").
There aren't all aspects that will be required for each site However, here are a few things to take into consideration:
Statement of mission
The mission statement of your organization outlines your mission, values, and your goals. It's an eloquent description of what you do, how you do it, and why it's crucial.
The inclusion of a mission statement provides your customers an understanding of the purpose behind you. They can understand the value of your products and services, but what you stand in. More than a formality, it's a chance to leave an impression that is memorable for the people who visit.
When crafting you mission statement, consider the following:
- Unique value proposition. What makes your brand, product, or human resources stand out?
- Target customer. Who are you serving who, what is their reason, and how are you able to meet their requirements?
- Broader impact. What is your company's strategy to make a difference beyond your profit margin?
- Future vision.What do you want to gain through running a successful organization? What are the reasons why customers, stakeholders, or potential investors care?
Value proposition
The core of your value proposition an unambiguous description of the main benefit you can provideit is the only thing that will make you indispensable to your target customer.
A value-added proposition that is strong should:
- Concentrate on the benefits not just attributes. How can your product service make the customers' lives better?
- You must be specific and applicable to the audience you are targeting. Be sure to address your ideal customer's needs and desires.
- Make your offering an emotionally compelling one. Explore the motivations for why you are offering something important.
A truly effective value idea goes well beyond the surface level. Sure, you can say that your teen clothing brand's benefit is that it saves people money, but that's fairly boring. Instead, you might suggest that you assist families in purchasing fashionable, durable clothing that will help students fit in at school and feel comfortable year-round.
Don't rush this step. Making it the right choice can be the difference between a missed opportunity and a lifelong customer.
Social proof
People are always looking for some kind of reassurance that they're doing the right thing. Sometimes, this assurance may come simply from others making the same choice. This is the reason why trends wear off and why peer pressure can be very efficient.
Social proofis the technical term used to describe this phenomenon where people look to the behaviour and behavior of other people to help guide their own behavior or affirm their decision-making.
In today's world of online social proof is critically crucial because it can help to add credibility. With the surge in fake content as well as photoshopped images it can be difficult for people to gauge authenticity, and social proof can assist.
Customers who shop online can't view and feel your items in personal. They cannot gaze at you and judge your credibility. Therefore, they depend on their experiences with others in determining whether they're genuine.
Within the context of Your About page you can use social proof to include:
- Customer reviews. Include glowing testimonials from happy shoppers.
- Reviews of products. Showcase star ratings and detailed reviews from actual users.
- RSS feeds from social media. Use real-time content from your social media accounts which show how customers are engaging with your brand. Also, add links to social media sites too.
- Credentials of trust. The seals are from trusted third parties like the Better Business Bureau.
When done right when done correctly, social proof appeals to our innate desire to follow the masses and gives those who are hesitant to buy the assurance they require to click "add to basket."
Highlights from the Press
The inclusion of press releases or other features is another powerful form of social proof you can incorporate on the About Us page.
A well-known publication gives your brand credibility and importance. They're an established trust indicator. This is why numerous landing pages include an "As seen on ..." section.
In the event that you have press mentions included in the About page:
- Highlight recognizable publications. Concentrate on publications your public is likely to be familiar with and believe in.
- Make use of logos or highlighted images. Use images that make the references visually attractive and scannable.
- Include snippets or quotes. Give a taste of what was said about you, especially if you can prove your value prop.
- Link to complete articles. Let interested readers dive deeper to understand the complete background.
If you're fortunate enough to have lots of news features to pick between, select a balance of well-known magazines and articles that highlight your unique selling points and are a hit with your primary audience.
The core values
The core values of your company determine the way you conduct business. They're the unchanging beliefs that shape your decisions as well as your company's culture as well as your branding identity.
Consumption driven by value is rising. Including your brand values helps customers understand your values beyond making profits. They get a better understanding of what you value and your larger purpose.
To make your values appealing on the About page of your website, try to:
- It is important to be specific and take action. Beware of generic platitudes and concentrate on the real values of your brand that will guide your day-to-day activities.
- Do more than simply tell. Offer concrete examples, or even stories of your values in action.
- Link them to your experience for customers. Explain how your values translate to benefits for shoppers.
- Design them to be visually captivating. Use icons, images, or other formatting techniques to make your information simple to comprehend and retain.
Images and videos
Innovative visuals show off your product and brand's personality and establish an emotional connection with your customers.
Videos and imagery also put the brand's face and trigger an emotional reaction. Additionally, they can cut through text, making an About Us page more scannable.
Here are some types of images and videos worth considering:
- Behind-the-scenes photos or videos. Your team can show off their workspace, or the production process.
- Photos or videos of customers. In many situations. User generated content is the most authentic.
- Images that inspire. Capture the lifestyle or feeling you want to convey with your company.
- Product close-ups or 360-degree views. Give customers more opportunities to view the most important features and benefits from up close.
- Informational graphics or illustrations. Explain your business's mission and values or your company's mission using graphics that might be more engaging than text-heavy blocks.
History
Your company history is the story of how your company began to take shape. It's the journey that takes you from a concept to a well-established name.
It gives your customers an understanding of your roots and your development. It helps them understand the origins of your vision and beliefs in addition to creating an arc of narrative that they can follow and be invested in.
When crafting your history section:
- Beginning with your "aha" time. Why did you decide to create the business? What was the problem you were looking to resolve?
- Mark important milestones. What were the most significant turning points or accomplishments on your path? What helped you to grow and change?
- Emphasize the human element. Who are the most important characters in the story of your company? What obstacles did you have to overcome, or how did you overcome them?
- Tie it back to your mission. What is your past experience that informs your current values and approach? What has remained constant throughout your journey?
Write a compelling story that highlights the passion and energy behind your brand. Display the sleepless evenings, the curve of learning as well as the achievements.
Nine About Us page examples to help you get started
These nine diverse About Us examples demonstrate the various styles and components that are available to meet different needs of business. Take them as a base to design a page that reflects the brand you represent and contains all of the core features discussed earlier in this article.
1. Badeloft Luxurious Bathrooms
Badeloft is a small-scale company which sells luxury bathroom fixtures including bathtubs. The About Us page is a an excellent example of telling stories.
First off, they nail the brand's message.
Three friends from high school, united by a shared discontent with the luxurious bathroom industry, choose to establish their own company.
They also lay out their mission and approach with a style that is authentic and customer-centric.
Their goal is to provide the ultimate bathing experience in every bathroom. the "ultimate bathroom experience."
However, the most impressive feature is social proof. There are glowing reviews on Houzz (a top site to get ideas for your home's design).
In addition, they offer Instagram pictures from clients showing off their stunning Badeloft tubs.
There's more to it than pretty images It's evidence that people love their products.
Badeloft's About Us page works because it's not just about their products. It's about a common passion for outstanding design, a commitment to customers and an experience which you're bound to be involved in.
2. Offerman Woodshop
Offerman Woodshop is a collective of woodworkers with a high level of expertise based within East Los Angeles that focuses on sustainable joinery as well as traditional techniques.
The About Us page shines with enthusiasm, personality and an unwavering dedication to their work and the community they serve.
The page opens by highlighting their values -- a focus on hand-crafted quality, sustainable practices, and solid local relationships.
This conveys a brand that is concerned about the impact it has on its foundations.
But where the page really shines is through the profiles of team members. Every woodworker from founder Nick Offerman to the newest hire, is given an opportunity to showcase the individuality of their journey, their favorite project, and personal quirks.
They're not just resumesThey're tales that make you feel like you're meeting your group in person.
Offerman also includes alumni profiles, a testament of the relationships that they build.
And by highlighting each member's distinct background and passions, they show that woodworking is a craft that welcomes all.
In combination with the conversational, warm atmosphere, these small details provide an About Us page that feels more like a warm welcome as a business overview. This is a true glimpse of a tight-knit team united by a love of crafts, wood, and community.
3. myLAB Box
myLAB Box is a pioneering business that provides home health tests made to be user-friendly to use, safe, and discrete. Their About Us page builds trust and trust in an incredibly highly sensitive field.
The first page begins by highlighting their goal of empowering users to control their health.
They are proud of their commitment to quality, innovation, and customer satisfaction, positioning them as a reliable healthcare partner.
One standout section is "Private and discreet". They address the common pain points around the traditional laboratory testing (time-consuming and costly, as well as stressful) and present their service as a possible solution.
They are able to understand the requirements of their clients.
The tale of founders gives a personal note. The story explains the origins of the business with a common sense approach.
In sharing their struggles in traditional tests and forming the "we've experienced it all" connection.
The section for teams is an effective builder of trust.
The presence of medical professionals with outstanding qualifications, customers are assured that they're in expert hands. It is important to note that they utilize genuine photos and not generic images to establish trustworthiness.
Throughout, the tone is warm and encouraging. They present themselves not only as a service, but as an understanding all-around partner.
4. Marey
Marey is a family-owned business that has been providing affordable, innovative tankless water heating solutions since 1955.
The About Us page is a captivating blend of the business's history, mission, and values that paints a clear picture of who they are and the values they represent.
The homepage begins with the story of the company's beginnings, tracing its roots back to its founder Mariano Reyes and his vision to provide sustainable and endless hot water from his homeland of Puerto Rico.
This is the story that is a proof of Marey as an enduring, pioneering force within the field.
The "Who We are" section puts a personal image to the brand with the twins of a brother and sister now as the brand's chief.
This legacy of the family adds an dimension of authenticity and warmth.
The most significant element is their clear articulation of vision, mission, and the values.
From their commitment to energy-efficiency to their focus on dependability and affordability They paint a picture of a firm that is concerned about its clients and the earth.
Although the site could benefit from more visuals or social proof, it does a great job of telling a consistent captivating brand story.
It gives the reader a the impression that Marey's experience as well as her values and commitment to innovation -- all important traits to build confidence and trust.
5. Burning Man
Burning Man is a global group of makers, artists and community organizers who are united by the values expressed in the "10 Principias".
The About Us page serves as a central hub. The page provides a brief overview of their philosophy and invites you to browse several pages that detail their history, mission, and ways to get involved.
The site begins with a short introduction that highlights the scale and scope of Burning Man's effect.
From there, the page offers clear pathways to dive deeper. The clickable boxes allow you to examine their purpose statement and history and timeline as well as methods to become involved.
This design of hubs and spokes makes information more manageable, and allows the reader to choose the path they prefer.
In spite of the necessity for interactive and other visual elements, the design offers a concise overview, while encouraging further engagement.
In the end The Burning Man About Us page provides a thorough description of their intricate organization. By offering a strong theoretical foundation as well as clear pathways to learn more and encourage the user to understand the organization and be part of their worldwide community.
6. Ryanair
Ryanair is Europe's largest airline group that covers over 250 destinations across more than 40 countries. The company's About Us page is a excellent example of an extensive info hub that serves a vast spectrum of stakeholders, ranging from investors, customers and customers to employees, potential partners, and customers.
The site begins by providing a concise, clear introduction, which outlines Ryanair's competitive position as well as its global the reach of its services.
The emphasis on their commitment to sustainability from it is a good choice, especially given the growing significance of the environmental aspect to every stakeholder group.
There's a large area for news of the day.
It shows transparency and keeps stakeholders up to date on what the company is doing and its achievements. It also helps keep the site current and up-to-date.
However, the true essence of the About section lies within the categories that can be clicked. From our Network to Sustainability to Investors, every category is designed to meet the unique informational needs of different stakeholders.
This tailored approach recognizes that a corporate about us page doesn't have to be a standard size, but needs to serve multiple audiences.
If you are looking to partner with investors or potential partners For investors or potential partners, the Our Network and Our Fleet sections contain crucial information about the operation. For job seekers, the Our People section is key. And for environmentally-conscious customers, the Sustainability section is a must-read.
While the design is fairly typical for corporate websites but the site's structure excels for delivering information to the right stakeholders.
7. Fuji Electric
Fuji Electric is a global manufacturer of quality technology and energy products that have a long-standing history of innovation.
Their About Us page reflects their position as an established industry leader and focuses on their experience, trustworthiness, and commitment to customer success.
The page opens with a strong value proposition that emphasizes that Fuji Electric is more than simply a manufacturing company They're a company that is committed to helping companies to overcome obstacles.
The "Century of Innovation" section is a highlight that celebrates Fuji Electric's 100th anniversary.
The chronology of important milestones starting with electrical machines in 1924, to constructing their first hydraulic engine in 1936, shows their decades-long experience and innovative spirit. This history of innovation builds trust and credibility.
The page then directs website users to other categories, from Products and Locations to Customer Service as well as Tech Tips.
It caters to the diverse requirements of the corporate audience, whether they're clients, partners or employees.
The overall style is professional and suitable for a large, global company. The focus is on substantive information rather than flashy design or storytelling.
Overall, Fuji Electric's About Us web page provides an in-depth overview of the company. While it may lack the warmth or engagement that smaller companies have but it conveys their size as well as their capabilities and dedication to excellence and innovation.
In their goal of attracting large-scale energy and technology customers This approach is likely to instil confidence and trust.
8. World Vision
World Vision is a global charity that is committed to helping children and families to fight poverty and injustice.
The About Us page is a testimony to their unwavering dedication to their faith-based mission and decades of bold, compassionate actions.
The site immediately grabs your the attention of viewers with its powerful and emotional phrases. Phrases like "Going until the very end. In a place that no one else has gone." as well as "Dangerously gentlehearted."
The importance of their faith is an ongoing theme, while being clear about their dedication to all children, regardless of religion. The balance between conviction and inclusion is quite striking.
Their timeline is especially impactful. The story is one of continuous and courageous actions from the humble beginnings, helping a tiny girl until now helping millions.
For instance, challenging the church on AIDS or helping Vietnamese refugees show a willingness to stand up for unpopular, but important actions.
Children's images create a powerful personal connection.
These visuals drive home the true, transformative effect of World Vision's work.
Overall, the World Vision's About Us page is an amazing illustration of conveying the mission, belief, and impact in a way that inspires.
Six tips for a great About Us page design
Designing an effective "About Us" page involves more than simply laying out the components mentioned previously. These are the six tips to help you create an attractive page and also resonates with your visitors.
Choose authenticity over stock
Original images and charts over stock images that are generic any day. Why? Because they showcase the real person you are.
The stock photos may be helpful, but they don't tell your unique company story. You're essentially using another person's family photos in your own album. This doesn't really feel real.
By using images of your actual team and your items, as well as the office offer the customers a glimpse of the scenes. You're showing them the faces that make up the brand and how the product is made, and the processes behind it.
It also helps build trust and creates connections.
This is also true for charts or infographics. Data visualizations that are original help users to comprehend and accept your message in ways that simple graphics won't.
An Nielsen Norman Group study provides a little more about trust's importance when it comes to About Us pages:
"Perhaps the most noteworthy trend which emerged from our most recent round of research is that people now demand businesses to show a greater degree of transparency and authenticity not only on their websites and in all interactions that a customer has with the company. Today, more than ever, consumers are skeptical of companies and see right through complex words, phrases, and stock photography.
People favor companies that showcase their customers as being affluent as well as human and simple to comprehend."
Check page responsiveness
The About Us page needs to be beautiful and perform well on any device. This is where responsiveness of the page comes into play.
Responsive design means your page adjusts automatically to the device it's being read on. No matter what screen you're using, whether it's desktop monitor and tablet or even a mobile phone it is easy to read and use.
No zooming, no scrolling, no frustration.
Why is this so important? because more and more users browse and shop through their mobiles.
When the About Us page isn't responsive it could mean you're losing an opportunity to entice a user who's frustrated with the drab mobile user experience.
Reduce load time
The load time refers to the amount of time it takes for your page to fully appear in someone's browser.
If you're About Us page takes too time to load, potential clients may abandon your site before they even see what you're all about. It's an opportunity missed to engage and turn a profit.
Fast load times boost conversion rates, and boost the rankings of your website on search engines (Google is a fan of fast sites! ).
There are plenty of ways to accelerate the process:
- Minimize the number of HTTP calls. Each element of your site (images, scripts, stylesheets) needs an HTTP request. The goal is to streamline your site in order to decrease the number of request.
- Set up web browser cache. This tells a visitor's browser to save a portion of your page so they will load faster after repeated visit.
- Use a content delivery network (CDN). CDNs provide your content to an array of servers to ensure that visitors access your page from the server closest to them.
If you'd like to check the current load time for your About Us page, you are able to use software such as Google PageSpeed and GTmetrix. These tools will also provide actionable strategies for improving the performance of your website.
Looking for a place to start? If you have a website that is built on WordPress, Jetpack Boost offers easy-to-implement tools that can be used to analyze and enhance the performance of your website.
Look at the fold
When you're designing the About Us page, you may hear of "the fold." The fold can be described as the lower part of a user's screen.
Why does this matter? It's because anything "above the above the fold" is what a visitor is first exposed to, and without needing to scroll. It's the best space available for your website which is your opportunity to impress your visitors with a strong first impression.
Think of it like an open-air storefront display. It is important to display your best stuff up front to entice people to visit and look more.
So what should go beyond the fold on your About Us page? Here are a few ideas:
- An engaging headline that explains your unique value proposition.
- Attractive images that reflect your brand personality.
- A clear and concise overview of who you really are and the things you do.
- A call-to-action that encourages new visitors to keep exploring.
However, don't attempt to pack too much up there. Make sure it's clean, concise and simple to understand. It's important to draw attention, not overwhelm.
The fold, while crucial, it's not the end-all-be-all. Because of its flexible design, folds can be in different places on different devices.
An excellent About Us page takes visitors through a fascinating journey, with each part building upon the last to create a compelling narrative.
Instruct users to perform an step
It's important to remember that your About Us page isn't just an opportunity for you to talk about yourself, but it's powerful in driving to take action. The best ways to do that is by putting a distinct call-to action (CTA) in the bottom of your page.
Think about it: You've just taken your visitor on the journey of your brand story. They are aware of the person you're talking to, what you're all about and the reasons you're amazing. That's the perfect moment for them to be invited to take your next step along together with you.
You might be browsing through your assortment. Or signing up for your email newsletter. or following your social media accounts.
Whatever the case the subject matter, your CTA should be specific appealing, persuasive, and line with your overall brand goal.
Here are some CTA suggestions to think about:
- Shop our latest collection. This is a great option if you need to boost sales or showcase your company's products.
- Connect with our group. This is a strong way to build your email or your social media following.
- Read our blog post. It is a great option if you want to establish your brand as a thought leader and offer value above the products you sell.
- Connect with us. This can be a great option for those who want to open up a dialogue and build relationships with visitors or other partners.
It is crucial to make your CTA memorable and irresistible. Use action-oriented language, eye-catching design, and a clear value proposition.
Utilize numbers that are concrete
The numbers can be your most trusted partner. They provide credibility, understanding and accuracy to your narrative. What kind of numbers do we talk about?
Take note of the numbers, such as how many customers you've served or how many items you've sold, or how much your business's growth has been. Or maybe it's awards you've won, milestones that you've reached, or even the number of years you've been in business.
As an example, instead simply saying that you've got "a lot of happy customers" it is possible to say "we've enjoyed serving over 10,000 satisfied customers." In place of "we've increased our sales by a significant amount" it could be "we've seen a 150 percent increase in sales during the last year."
Your achievements are visible and impressive. They aid potential clients in understanding the size of your company, your knowledge, and your expertise.
However, a word of caution Be careful not to go overboard. You don't want to have your About Us page to read as a textbook for math. Choose your most impressive pertinent statistics, and incorporate them into the narrative.
An excellent general rule is the rule of three. Select three numbers that you want that you want to include, and then weave them into your narrative. Anything more than this, and you risk overwhelming the reader.
And context is key. One number might not mean much to your reader. What makes it truly memorable is when you add an explanation of why it matters.
Allow people to discover your passions and values.
There's a story you're proud of that you want to share with your about page. the perfect place to tell it.
Remember, your About page isn't about what you do but also about the reason you're doing it. Be passionate, share your story, be painfully transparent and authentic and ask your viewers to share in your journey.