As more people have been purchasing online in order to support local business and meet their desires, the volume of orders can strain online businesses, even the ones that have been operating for a long time.

With just a couple of extensions, store owners are able to avoid stress while keeping customers happy and informed. By Automating as much as they can and setting their orders limits, you will be able to continue to provide excellent service without creating backlogs that confuses customers, stressed employees.

Establish shop limits in order to handle the flow of orders and stock

If you're a smaller operation or have a smaller staff It is essential to restrict purchases to a number you can handle. Although this may be counterintuitive but if you can only fill a few dozen orders daily and you're accepting hundreds of orders at one time will create a queue. This stresses your team and does a disservice to your customers.

Restrict Orders per Day, a new extension that allows you to set a maximum amount of orders in a 24-hour timeframe. After the daily limit has been reached, your shop will display the items, but will not allow customers to finish the checkout procedure. Instead, a note on every page will explain that the maximum amount of transactions has been achieved for the day and request that customers try again next day.

It is also worth considering the following extensions that can be used to support your request:

Keep customers informed in all times.

If you are dealing with backorders to fulfill, you can ease the customer's anxiety by proactively communicating with them. Most shoppers will be understanding when you establish clear expectations and inform them of the status of their orders. This can save you much of your time by automating this process with extensions.

This extension will also send emails to customers every time their order status alters. Navigate to Settings and then Order Status, followed by Emails to design email templates to send out each update. Buyers will be kept informed and able to monitor the progress of their orders.

If you've let customers register accounts, they will be able to access the account to see the status of their order. When you've created a custom status flow, it should be more clear to customers the stage in which fulfillment they're at right now.

It is also possible to add:

Support your staff

Notify staff about low stock so they can reorder items in advance or substitute products. In addition, you can directly contact suppliers, and then set up automated orders for reorders.

Consider enhancing it with

Automatize as much as is possible.

A key factor in surviving an influx of online orders is to automate all of the processes as you can. There is no need for business owners to waste time composing emails that contain standard updates, calculating tax rates again over and over again or addressing the same question every time. Alongside the above extensions, has a few more that will help everything run efficiently:

With more orders than ever before, having an online shop should boost your company's performance and benefit your customers, and not create constant anxiety. Automating the sales process and extensions can help today and in the future.