Synchronize Up for Level Up: Invigorate Member Communications With Campaign Refinery + Member - WordPress Membership plugin - Membership Sites
The Sync Up process allows you to level up your communications Refresh Member Communication Member + Campaign Refinery
Amp up your member communications by using Member as well as Campaign Refinery! Make every click-through be a hit with your customers and see engagement increase. Learn more about practical strategies and best techniques.
Contents Toggle
- Introducing the Member Campaign Refinery Integration
- The Mechanics Seamless Synchronization
- The Benefits Precision and Personalization
- Let's Get Set Up (It's Easy!)
- 3 Ways to Supercharge Member Communications Using Member and Campaign Refinery
- The Power Of Email Segmentation A Black Friday Case Study
- Strategy Overview
- 1. Non-Customers Show and Tell
- 2. Past Customers Look What’s New
- 3. Existing Lower-Tiered Customers Sweet Upgrade Deal
- 4. Top-Tier Customers More to Love
- Results and Reflections
- Wrapping Up Making the Most of Member and Campaign Refinery for Awesome Member Communications
- Key Takeaways
Every interaction is counted. It's as true on your membership site the same way it is in your grocery store.
The way you interact with your members (and how often you communicate with them at all) will determine their loyalty, engagement and the likelihood that they'll invest in more of your products and services.
After a customer sign-ups with an email address, it is a an straight contact with them that has the possibility of growing that relationship and ensure a greater lifetime value for your customer.
Through this member, Campaign Refinery integration You can tap into that potential with p specific, targeted messages.
Read on to find out the ways segmented email marketing has made a brand experience a 300% increase in sales during the Black Friday campaign.
There are other situations that you can utilize an email integration with Member for efficient and precise member communications.
After reading this article it will be possible to use email segments to improve sales, updates, and engagement among your customers.
From first click to lasting impact, orchestrate the journey of engagement and improvement for each member. Tune up, and let's get started!
The Member Campaign is now live! Refinery Integration
The Mechanics of Seamless Synchronization
In essence, this integration allows you to base your decisions on various members' actions within the Member.
Here is the full list of actions that can create an added or removed tag automation in Campaign Refinery:
- Addition: When a member is added to a level of membership or is added to a membership level.
- cancelled:When a member stops or does not pay their level of membership, they no anymore have access to secure web content.
- Uncancelled:When a member rejoins a membership level after cancelling or completing a rebilling payment after having been cancelled.
- Expired: When a member's membership expires after the trial period or once-off payment.
- Unexpired:When a member rejoins the level through renewal of membership prior to the expiration date.
Every one of these events can cause specific automations. It's not just about tracking member movements; it's about reacting to these to the most appropriate way possible.
The Benefits: Precision and personalization
What does this mean to your communications with members? Precision. Personalization. Impact.
By segmenting your email recipients based on these automatic tags, your messages are closer to home. Far from just broadcasting information, you're engaging in an exchange that is that is tailored to each member's particular journey and needs.
Let's Get Set Up (It's easy!)
You can activate the integration
Activating this integration is a piece of pie. From the WordPress dashboard, navigate to Member Settings > Integrations > Email Providers to Campaign Refinery.
In the box that appears, click the slider to activate Campaign Refinery.
Copy your Campaign Refinery API Key from your Campaign Refinery account and you're set! Two powerful tools, now connected and ready to roll!
Leveraging Tags Automatic Engagement
It's here that it gets interesting. Through your Campaign Refinery account, you can create tags to categorize members based on the actions they take within Member.
Whether they're joining a new level, canceling their membership, or coming back after an absence, every action is assigned a specific tag. This allows for highly precise and powerful communications strategies.
Let's imagine you have 3 different levels of membership set up in Member: Bronze Silver, and Gold. Then, you create three corresponding tags within Campaign Refinery so that you are able to send email only to people who have been with the tag "Gold" such as.
In this case, you can create automations that add to the bronze tag to Campaign Refinery when a member is accepted to your Bronze level. You can also add the Silver tag once you welcome them to the Silver level and so on.
In the same way, you are able to automatically take awaythese tags when a member decides to canceltheir subscription and terminates their membership.
If you are in this situation it is possible to includea brand new "Cancelled" tag to Campaign Refinery to target these former members in a re-engagement campaign.
These scenarios will be discussed further in the future.
The end result: targeted communication
With these tags in place, the communication possibilities are limitless. It is possible to reach out to those who just cancelled by sending messages specifically designed to get them back. You can also nudge the members at a lower level with compelling reasons to upgrade.
It's about having a conversation that is personal and connected to every member's life.
"The Big Picture: Beyond the Click
The integration goes beyond a technological setup. It's an effective strategy to establish connections with your customers.
Stay tuned as we dive deeper into how you can use these features to not simply communicate, but also connect with your members in the way that is truly important.
3 ways to boost Member Communications Using Member as well as Campaign Refinery
We've now set the tone by introducing our Member as well as Campaign Refinery integration, let's explore how you can leverage this powerful combo to enhance the member communication.
1. Encouraging Upgrades for Lower-Level Members
Direct Approach to Updates:
Use the tagging system to identify members at lower levels, such as "Bronze". Then, craft and personalize messages that highlight benefits of the higher levels.
The benefits can be showcased in the form of exclusive photos and testimonials or even glimpses of what the "Silver" and "Gold" levels have to offer. It's about painting a picture of what they're missing and thereby making it irresistible.
Result-Driven Communication:
Concentrate on the outcomes and the experiences that you have gained from upgrading. Discuss success stories and cases of people who have made the move and have seen tangible advantages. The approach transforms abstract benefits into actual results, making the upgrade more appealing.
2. Reengaging Members Who Cancel
Targeted Reengagement Campaigns:
When a member cancels then, you automatically label them "Cancelled" and then launch an individualized reengagement program.
This program can focus on their likely reasons for quitting, offer special incentives to re-join or inform them of new features or content that might reignite their interest.
Personalized Follow-Ups:
Send a personalized message which shows appreciation and respect to their members. Sometimes, sending a short message asking for feedback or offering help can open the door to engage them again.
3. Cross-selling to purchasers of products
Identifying Purchase Patterns
The creation of a community, not A Customer Base
Each of these strategies goes beyond traditional member communications. They're about building a family where every member can feel valued and respected.
Make sure you are providing information that is beneficial to them. It increases their confidence in your service, and enhances their experience.
The Potential Of Email Segmentation: Black Friday Case Study
We'll look at how one company knocked the mark with its Black Friday campaign, boosting sales by an incredible 30% through clever email segmentation. This story is a great example of what you can achieve when you get member communications precisely.
Strategy Overview
The company was able to think of a new approach and divided its audience into four distinct groups that included non-customers, former customers, existing lower-tiered customers, and top-tier customers. Every group was sent emails that were tailored just for them, fitting their unique relationship with the company.
1. Non-Customers"Show and Tell"
For folks who hadn't bought anything yet, the brand rolled out the red carpet. They presented the top features of their product, and topped with some glowing testimonials. The idea was to turn interest into clicks and clicks into sales.
The company also launched a contest via their Raffle Press to boost the engagement of their customers and to encourage sharing of their Black Friday offer.
2. Past Customers: Look What's New
Previous customers were informed to inform them about the latest features and updates. The aim was to rekindle the interest of past customers and get customers back to the fold.
3. Existing Lower-Tiered Customers: Sweet Upgrade Deal
The company offered a tempting proposition to its customers at lower levels upgrading to a higher plan for less than the cost of renewing the current one. It was a clever move to demonstrate the importance of higher levels to customers.
4. The Top-Tier Customer There's More to Love
To the faithful customers of the top tier the focus was on cross-selling. Brands offered products to complement what they already had and made sure that these recommendations added real value to their already existing investments.
The results and reflections
This targeted and thoughtful approach resulted in a significant increase in sales. Conversions, engagement, sales increased in all areas. Every group was able to feel that the brand was talking directly to them, which is an enormous win within the realm of marketing.
Its Black Friday success story is a testament to the magic of ensuring your email's segmentation just right. Through a deep understanding of different customers' wants and needs, as well as speaking their language, this brand saw some amazing results.
Closing Up The Best of Campaign and Member Refinement. Campaign Refinery for Awesome Member Communications
Through the course of this article, we've observed how combining Member and Campaign Refinery really steps up your communications with members, offering an innovative and efficient approach to connecting with your audience.
By blending the robust features of Member and the dynamic capabilities of email in Campaign Refinery, you have the power to transform your member engagement strategies.
The most important takeaways
- Customized Communication:With automated tagging and segmentation, you can be sure that every message you send is meaningful and personal and deeply resonates with each person's individual journey.
- Enhance Engagement Re-energizing members who have been in the past or enticing them to upgrade or try new offerings the integration allows you to make meaningful connections that drive retention and increase.
- Measurable Results:The successful stories, including the Black Friday campaign case study show the impact tangible of well-executed and segmented marketing strategies.
If you have any thoughts or experiences to share regarding the communications of members, or you're excited about the possibilities, drop a comment here. We're always looking for feedback from our readers!
Also, don't forget that for additional information and tips on membership website management as well as marketing strategies you can join our blog. Be sure to keep an eye out, be informed and grow together.
Here's to your success by creating a flourishing active community!
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Recent Posts
"We've looked at a couple of other tools for membership that came as part of the packages we'd made a commitment to. However, there's nothing that can beat the Member. There's certainly lots of awesome things that users have built over many years. But when it comes to personalization, if your are using WordPress there's no way to alter this. Naturally, I'm biased, however we've earned millions of dollars because of this program."
Tristan Truscott Satori Method I have moved [ Member] into my top choices for those. The new Member packs a punch! And the price for Member is a great deal.
Chris Lema LiquidWeb Member integrates with the tools I'm currently using. They're also eager to integrate with products that are being released. It's amazing how they do it actually. If I was going to be buying an membership-related plugin today... I would go with Member. I'd choose to choose Member.
Adam Preiser WPCrafter