Sync Up to Level Up Improve Member Communication Campaign Refinery + Member - WordPress Membership Plugin for Membership Sites

Dec 24, 2023

Sync Up to Level Up Refresh Communication Members of Member Communications + Campaign Refinery

Title image showing blue and purple soundwaves merging together representing the  Member Campaign Refinery Integration

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Increase the effectiveness of your messages to users with Member and Campaign Refinery! Each click must connect to your customers and you will see their engagement grow. Read on for practical tips as well as the most effective methods.

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Every interaction counted. It's exactly the same using your member website, just the same way as when you're in your grocery shop.

Your interactions with clients (and how often you communicate to them in any way or at all) is central to their loyalty, engagement as well as the chance that they'll spend more money for your services and products.

If a person signs-up using an email address it is a the possibility of establishing an clear channel for communication with the chance of extending the relationship and also providing higher lifetime value for the customer.

With this Membership, Campaign Refinery integration You are able to tap into this potential using specifically targeted, tailored campaigns.

Find out how segmented email marketing resulted in the equivalent of a an increase of 30% of sales in the Black Friday campaign.

Additionally, I'll provide additional scenarios that you could utilize an integration of email with a member to provide precise and reliable communication with members.

After reading this blog at the close of the blog will be able to you can make use of segments in your emails for better sales, updates and interaction with your clients.

From the first click to the lasting impact, you are able to orchestrate the process of involvement and development for each participant. Get ready, and begin!

The Member Campaign is now live! Refinery Integration

 Member Campaign Refinery integration

The Mechanical Mechanics Seamless Synchronization

This integration lets you make decisions base your decisions on different user activities that are recorded within the Member.

Below is the complete set of actions which can create an added or removed tag automation in Campaign Refinery:

  • Added: When a member becomes a member or joins an existing membership level.
  • Refused:When a member stops or ceases to pay for their level of membership and ceases to pay for their membership, they are no longer entitled to access to protected content.
  • Uncanceled:When a member rejoins an account after cancelling the account, or following a successful Rebilling following cancellation.
  • Expired: When a member's membership is expired following an initial trial or a one-time payment.
  • UnexpiredWhen the member joins the account after renewing membership after the expiration date.

Each of these actions may trigger specific automations. This isn't just about tracking the movements of members; it's about being able to respond to the best way that is possible.

The Benefits: Precision and individualization

Target with dart in center

     What do these mean to the communication of Members? Precision. Personalization. Impact.

If you're able to divide the audience of your emails based on these automated tags, your emails are capable of reaching close to what they need. Not just simply broadcasting data instead, you're creating an exchange which is tailored to the member's specific experience and requirements.

Let's Setup (It's very simple!)

The integration can be activated

The activation of this integration only a tiny portion of the pie. On the WordPress dashboard, navigate to Member > Setup > Integrations email providers >> Campaign Refinery.

Activae Campaign Refinery Integration

If the dialogue box pops up then click the slider and enable Campaign Refinery.

Simply copy and paste the Campaign Refinery API Key from your Campaign Refinery account and you're ready to go! Two powerful tools, now in sync and ready to go!

Automated Engagement Using Keywords

Here's where things get exciting. With Your Campaign Refinery account, you'll make tags to identify your members based on their actions within the Member.

Campaign Refinery Tags

When they're registering for the new levels, canceling their account, returning after an absence, each step will be assigned a particular label. This configuration allows for extremely accurate and efficient ways of communicating.

Imagine that you have three member levels set up in Members: Bronze Silver and Gold. After that, you can create three corresponding tags within Campaign Refinery so that you are able to send email only to people who are marked "Gold" for example.

It is feasible to develop automated procedures that add the Bronze tag to Campaign Refinery when a member has been accepted at the Bronze level after which you can you can add the Silver tag after they have joined the Silver level, and the list goes on.

Additionally, you may automatically take awaythese tags when a person cannot paytheir dues and terminates their membership.

It is feasible to adda the latest "Cancelled" tag within Campaign Refinery to target these members who have left the organization in a reengagement program.

The scenarios we'll explore in more detail later.

The Goal: Obtaining targeted communication

When these tags are in place, the communication possibilities are endless. The possibilities are limitless. You can contact members who've recently cancelled their membership by sending them messages that are specifically targeted to win the members back. Also, you can nudge lower-level members with compelling arguments to upgrade.

It's about having a conversation which is meaningful and relevant to the person's own personal experiences.

"The Big Picture: Beyond the Click

This integration goes far beyond just a functional setup. It's a powerful strategy to establish connections with your customers.

Stay tuned as we dive deep into ways to make use of these tools to more than only communicate and connect your members in the way which is essential.

     3 ways to boost Member Communications by utilizing Member and Campaign Refinery    

Once we've set the guidelines for the Member and Campaign Refinery integration, let's explore the ways you can make use of this incredible combination to improve your communications with the members of your organization.

1. Promoting Upgrades for members at lower levels

Upgrade

Direct Approach to Changes

Use the tagging system to recognize members who are at the lower tiers, for example "Bronze". Then, craft and create customized messages that highlight the advantages of higher tiers.

It's possible to show the benefits you have only available to you, testimonials, and sneak a peek at the benefits that "Silver" as well as "Gold" levels can provide. The idea is to paint a picture of the things they're not and thereby creating a compelling appeal.

The focus should be on the outcomes in addition to the experiences of the process. Talk about success stories and cases of employees who have completed the upgrade and noticed tangible results. This method transforms the abstract benefits into tangible benefits, which will make the move more attractive.

2. Reengaging Members Who Cancel

Reengage

Targeted Reengagement Campaigns:

In the event customers cancel their accounts it is automatically marked "Cancelled" and then you launch the appropriate reengagement strategy.

This program can concentrate on the possible motives for choosing to leave, provide incentives to return and join them with new features or other content that could rekindle their interest.

HTML0 Personalized Following-Ups:

Make sure to follow up with a personal message that shows respect and appreciation of their participation. Sometimes, a simple note asking for feedback or offering help can open the door to engage them again.

3. Cross-selling to purchasers of products

Cross sell

Identifying Patterns of Purchasing:

A Community Building Process, Not just a customer base

Group of people engaging with one another in conversation.

Each strategy goes beyond traditional member communication. They're all about creating a environment where everybody feels included and appreciated.

It is important to give them details that will benefit them will build their trust with your company and make their experience more enjoyable.

     The Potential Of Email Segmentation: A Black Friday Case Study    

People sending and receiving emails on different devices

Take a look how one company knocked it out of the park by launching their Black Friday campaign, boosting the sales of 30% thanks to intelligent segmentation of emails. It's a great example of what happens when you receive member emails precisely.

Strategy Overview

The brand was creative and divided its customers into four distinct categories, which included those who are not customers, former customers and customers with lower-tiered status, as well as the top customers. Every category received personalized emails specifically for them, in accordance with the connection they have with the company.

1. Non-Customers"Show and Tell"

If you're a person that hasn't bought any of their products however, they rolled out an event with a red carpet. They presented the top attributes of their products, along by glowing reviews. The idea was to turn curiosity into clicks and then clicks to sales.

The business also hosted a contest using the Raffle Press to encourage participation and encourage social sharing to spread the Black Friday offer.

2. Previous Customers: Take a look at what's new

Previous customers were informed about new cool features and upgrades. It was the intention to revive their excitement and attract customers back in the fold.

3. Existing Lower-Tiered Customers: Sweet Upgrade Deal

The brand made a tempting offer to customers on low levels to upgrade to a higher plan at less than the cost to extend the plan they already have. It was a smart decision to emphasize the advantages of higher-tier plans for their customers.

4. The Top-Tier Customer"More to Love"

To keep the customers who are loyal and top of the line, it was all about cross-selling. The company recommended items that would be a great match to existing offerings they had to ensure that the suggestions brought real benefit to existing investments.

Reflexions and Results

This method of planning and focusing has resulted in an increase in sales. Conversions, sales, and engagement all went up. Each group could sense that the brand was communicating with them. This was an incredible win within the realm of marketing.

The Black Friday success story is an illustration of the benefits of making sure your emails are segmented is perfect. Through a deep comprehension of customers' preferences and their needs, the brand achieved incredible result.

The Wrapping Up Process to Maximize the Benefits of Campaign Refinement and Member Campaign Refinery for Awesome Member Communications

A hand reaching for a smiling face indicating a positive review.

In this piece, we've observed how the integration of Members and Campaign Refinery really steps up the communication with your members, offering an innovative and effective method of engaging with your targeted members.

Combining the powerful capabilities of Member with the dynamic capabilities of emails of Campaign Refinery, you have the ability to transform your strategies for engaging members.

Important Takeaways

  • Tailored Communication:With automated tagging and segmentation, you are able to ensure that every message you send is meaningful and unique, making a connection to the individual's unique journey.
  • increased engagement Invigorating members who had been members in the past and encourage them to renew their memberships or to discover new products The integration allows you to make meaningful connections that drive the growth and loyality of your members.
  • Measureable Results:The successes of the stories, such as the Black Friday campaign case study show the real-world impact of properly executed and targeted marketing strategies.

If you've got any comments or experience to share on communication for members, or you're enthusiastic about the possibilities you can take advantage of, then leave us a note in the box below. We are always interested in getting the views of our readers!

Don't forget to sign up to get more helpful suggestions and tricks for the management of membership websites along with marketing strategies Sign up for our blog. Be on the lookout for us, keep up to date, and let's keep growing with each other.

We wish you the best in building a vibrant and engaged community!

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