Stripe Vs Adyen in Business: Which is the Best? - (r)

Apr 21, 2023
Two people on laptops researching stripe vs adyen for business

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Both companies have innovative tools to allow businesses to take payments from customers all over the world.

Stripe is suitable for every kind of business, and it offers custom checkout options and sophisticated API tools. Adyen is more suited to big brick and mortar businesses that require a omnichannel payment method.

This article will compare several of the top characteristics, such as user-friendliness, price transactions, and expenses for setting up both businesses. So, you're able to weigh the pros and cons and choose which one works the best effectively for you.

Stripe vs Adyen: Quick Comparison

Stripe Adyen
It is the perfect option to make
  • All size businesses
  • Models of business that are all sorts
  • Worldwide available
  • Customizing checkout process
  • Bigger bricks-and-mortar and online businesses
  • Businesses that subscribe, retailers
  • International businesses, especially European clients
Fees
  • The setup process is simple and it's free
  • Model of pay-as-you-go
    • 2.9 percent. % = 3.9 percentage plus $0.30 per transaction
    • The chargeback fee is $15.
  • Enterprise packages available
  • The setup process is simple and free
  • The cost is based on the method of payment you choose, plus EUR0.10 processing cost
    • Chargeback fee between $5-100
Methods of payment accepted
  • Debit card
  • The credit card (including Amex)
  • Digital wallets (e.g. Google Pay, Apple Pay, etc)
  • Transfers, bank debits and redirects
  • Pay later, purchase now (e.g. Klarna, Clearpay, etc)
  • Vouchers (e.g. OXXO, Boleto, etc.)
  • Card to credit (including American Express)
  • Debit card
  • Digital wallet (e.g. Apple Pay, Amazon Pay, and WeChat Pay)
  • PayPal
  • Now pay and then buy the near future (e.g. Klarna, In3, etc)
  • Pix for QR codes and bank transfers
  • Mobile payment (e.g. TWINT)
  • girocard
Special Specific Features
  • There are many countries that offer it.
  • Accept payment in 135 currencies as in 47 other countries.
  • Custom-designed reports and analytics
  • Automatization of sales tax and other taxes
  • Stripe Terminal for in-person payments
  • Stripe Billing to permit payments that are recurring
  • Tools for API development. Stripe Atlas helps set up businesses. Start a business
  • Stripe Radar for fraud monitoring
  • Accept payment in more than 30 currencies, as well as more than 100 other countries.
  • Omnichannel payment solutions
  • Risk management tools
  • Tools to increase the revenue

Important Features: How do Stripe as well as Adyen Do?

Stripe as well as Adyen are popular payment processors that supply firms with numerous alternatives and benefits to help them accept payments and handle their finances. Here are some of the most notable characteristics of each tool:

Stripe Features

Stripe is a well-known brand for its international presence and ability to take payment in various currencies.

With Stripe commercial customers, it is easy to set up and manage various subscription options. They can also alter their payment experience with pre-built pay-per-click pages.

Stripe checkout page and dashboard
The Stripe checkout page, as well as the dashboard

Stripe is also a platform for invoices and flexible billing that lets businesses manage their accounting with ease.

Adyen Features

Adyen also accepts international payment with a range of currencies and has the ability to use several European payment methods.

Adyen is simple to set up and has the benefit on omnichannel payment for cross-channel sales.          VZPvgHfIFEcuphLyIBZp       Adyen dashboard

Adyen is also able to provide custom flow of payments that can be integrated into various selling channels to facilitate transactions.

Adyen offers more than 100 partners for you to cooperate with.

Contrary the case of Stripe However, unlike Stripe, where it is merely a matter of signing up for an account, Adyen Merchant accounts can be granted as a result of an application.

Stripe vs Adyen Market Share

The Stripe style is usually more popular in comparison to Adyen.

But, Adyen is more likely to enjoy a bigger market share in Eastern Europe, South Asia, and South America, while Stripe is a preferred option for Western Europe and North America.

Simple User Configuration and User-Friendliness

Stripe is well-known for its user-friendly interface and has no setup fees.

The level of difficulty required using the platform depends on the type of business model you have. It is simple for basic models but also can be complex for more complicated businesses.

Stripe is also a simple dashboard, which allows you to monitor the payments and create reports. The integration of tools is easy and can help you streamline processes and improve analyses.

Adyen does not charge fees to set up, but it's an application process. The business must create a test account to demonstrate their capabilities before they are accepted. Because there's no onboarding service that is self-service, Adyen isn't ideal for small-sized businesses because it involves prolonged conversations with sales rep.

Pricing as well as Transaction Fees, Setup and Costs

When choosing a payment processor, it is vital to be aware of the cost arrangement.

Stripe and Adyen offer pay-as-you-go pricing alternatives that don't charge costs for a monthly subscription and even point-of-sale solutions.

In this part, we'll give you a a deeper review of their charges. Check out the following table for an unbiased review.

Stripe Adyen
Setup cost No cost No cost
Monthly cost There are no monthly fees There are no monthly fees
Transaction fees 2.9 percent plus $0.30 per successful charge

$5 per check and $8 for each wire transfer

0.5 percent to cover per-recurring charges beginning with one million dollars

$0.10 processing fee and the amount based on payment method

Certain payment methods are charged by a percentage of amount some are no-cost. Charges vary between EUR0.50 all the way to 4.5 percentage

International fees 3.9% + $0.30 per charge Variable depending on payment method
Conversion of currency +1% on conversions to foreign currency There are no additional charges
Hardware cost This service is provided absolutely free, but Stripe Terminal charges a credit card processing cost of 2.7 percent, in addition to $0.05 per transaction. International credit cards are charged an additional charge of one. There isn't a monthly cost and set-up costs, but transactions cost $0.12 with a variable fee. Adyen POS requires a minimum of $120 in transactions per month.

The Fees for Chargeback and Dispute Fees

From a business standpoint, managing chargebacks and disputes is a critical part of managing risk.

The cost of using Stripe is $15 per dispute or chargeback, whereas Adyen is charged between $5-100 per chargeback.

Each platform comes with additional features like Stripe Chargeback Protection and Adyen's RevenueProtect, to help streamline settlement of disagreements.

Refund Fees

For processing refunds when the time comes for processing refunds Stripe and Adyen offer the option of complete or partial refunds.

Stripe permits you to withdraw money for refunds out of the balance of your Stripe balance or directly through your bank account, however your processing costs will not be refunded. It's worth noting that some banks may charge a fee to reimburse transactions. It could also be passed on to the retailer.

Adyen has variable charges on refunds, starting with $0.20 every transaction. They also provide Refund Reverse which can be described as the reserve of money put to refunds in a timely manner. This can help merchants with streamlining their refund processes and improve customer satisfaction.

Recurring Billing Plans

Stripe offers subscriptions and invoicing features
Stripe allows subscriptions aswell with invoicing and payment options.

Stripe is a provider of Stripe Billing and allows merchants to issue automatic monthly, quarterly or even annual invoices for frequent installments. Invoices can also be single-timely delivered via the application.

Stripe charges 0.5 percent of all recurring transactions that exceed $1 million and automated invoice reconciliation begins with a fixed fee of $7. Stripe Billing also offers flexible pricing options for companies with more complex billing needs.

Adyen offers straightforward recurring billing
Adyen is a straightforward method to settle recurring bill

Adyen has recurring billing available at zero additional charges and merchants are charged with the same rate as each transaction. This makes it a simple and economical solution for small companies with the basic requirements for billing. The recurring billing feature of Adyen allows users to send quarterly, monthly or even annually invoices to their customers.

Accepted payment types

Stripe and Adyen offer a range of payment options to accommodate the different needs of clients.

Stripe accepts debit and credit card transactions made by any major company, together with digital wallets, such as Apple Pay as well as Google Pay.

Customers also have the option to use the debit card of the bank, transfer and redirects.

Stripe can also accept payments through a variety of Pay Now and Buy later options, such as Klarna and Clearpay and also vouchers like OXXO as well as Boleto.

To take advantage of an array of international payment options customers can utilize this Stripe Sources Integration.

Paying with digital wallets. This includes Asian wallets, such as WeChat.

The company isn't just about that. Adyen take payment from Pay Now and Pay Later and different systems, such as GrabPay and Atome. Additionally, you can also use alternative cash options that are accessible over the counter.

Like Stripe as well, Adyen accepts gift vouchers of various types and credit cards for gift card purchases. There's a wide range of payment options available for mobile transactions like TWINT or Vipps.

Global Access and supported Currencies

It's available across 47 countries, which includes those in both the United Kingdom and the United States. While mostly concentrated within Western Europe and North America, Stripe also has a presence in some parts of Asia in addition to APAC. Stripe supports most currencies, which makes it available to businesses globally.

Adyen On its own can be seen throughout 33 European countries, plus Brazil, Canada, Mexico, Puerto Rico, the United States, and the UAE. Adyen accepts 36 currencies and allows firms to accept payments from a variety of nations and geographical regions.

The quality of customer support

Stripe and Adyen each provide different kinds of customer support. However, the high-quality of their customer support is dependent on the package you select.

Stripe provides 24/7 customer support via email, phone as well as chat support, however the chat feature and telephone support is only available in English. There's also a free online support center with training resources and developer documentation.

Stripe provides three options of custom-designed technical support. It is the first one that offers 24/7 email, phone as well as chat support. Additionally, it includes the ability to route tickets along with access to the account administrator. Two other plans include additional support features accessible to premium and enterprise accounts. This includes technical assistance in addition to monitoring issues and assistance channels.

Stripe also has developer communities in Discord as well as other forums.

TrustPilot reviewers have commented that the customer service representatives of Stripe are responsive and quick for simple problems. But, more complex problems are often difficult to fix over a long period of time, which can be frustrating to businesses who require urgent solution.

Adyen Adyen, on contrary, gives 24-hour support through specialists and engineers that are trained. There is also a no-cost knowledge base on the internet along with a comprehensive developer's documentation library.

The customer service of Adyen is well-known for its ability to find innovative solutions to complex issues. But, TrustPilot reviewers have noted the fact that support via email from Adyen is getting less frequent as the company grows.

Both Stripe as well as Adyen offer a variety of customer service, but the level of support can differ based on the severity of the issue that you're having trouble with as well as the service you've opted for.

Checkout Experience

In the digital age the need for companies to offer a seamless and secure payment procedure to their clients. Both Stripe as well as Adyen have robust payment options to facilitate transactions online or in person.

Stripe has responsive checkout pages
Checkout pages that respond to Stripe's API

Furthermore, Stripe Terminal provides hardware which allows companies to take payments in person at their bricks-and-mortar stores. Businesses can seamlessly integrate both online and in-person payments processes.

Examples of Adyen’s checkout options
Adyen's checkout options

Integration

Both Stripe and Adyen have an impressive reputation for providing a wide range of choices to their clients.

Stripe boasts a vast integration library
Stripe integration library

Adyen has a huge number of integrations available, including many options.

Adyen has an extensive catalog of plugins
Adyen integrations

When it comes to comparing Stripe and Adyen's integrations both firms offer the same range of integrations. Ultimately, the choice between the two is based upon the unique needs of your company and what tools you're already making use of.

Security

Stripe and Adyen have both been committed to providing top-quality security services for their platforms of payment.

The payment details of Stripe are encrypted in a separate hosting environment. This adds another layer of protection.

Similar to that, Adyen is fully PCI DSS v3.2 certified that guarantees an unparalleled quality of security. The platform encrypts payments making use of encryption at the end of the tunnel (E2EE) to the terminal that accepts payments and it decrypts them when the platform is in place in order to authorize bank transactions.

Adyen utilizes PCI-approved P2PE payment solutions, which secure the PAN and track data inside the messages for payment. Furthermore, Adyen's RevenueProtect Risk Management System allows you to identify and prevent the risk of fraud and control chargebacks and dispute resolution.

Documentation

Stripe as well as Adyen both offer the developer with the documentation needed to integrate their payment solutions in their applications or websites.

The documentation for Stripe is broken down by product, making it simple to search for the relevant information for your requirements.

Stripe organizes its documentation by product
Strip documentation

Stripe has a wide range of guides and references to the developers who are working on custom checkout procedures using their Stripe API.

Adyen's developer manual is equally vast, and contains information arranged by purpose and features. It covers everything from getting started to collecting payment information and reporting and also provides instructions on dashboards and account use.

Adyen offers a wealth of developer docs
Adyen developer docs

The documentation for Adyen includes resources on integration, security, and authentication that can assist in creating more secure and efficient payments.

Stripe Vs Adyen Pros and Cons

Stripe and Adyen each offer a broad range of payment options. Stripe is renowned for its easy-to-use platform as well as its high-speed processing of payments, in addition, Adyen is renowned for its seamless and effortless omnichannel integration of payments.

Pros and Cons of Stripe

It's the most popular option for firms of any size. It is a fast and reliable payment processor, along with a wide range of options that can be customized. However, it has certain negatives, such as the cost for chargebacks and the limited support for PayPal.

Stripe Pros:

  • Three support packages cater to enterprises of every size
  • Pay at a high speed and it is simple for users to connect
  • All coverage is available across 47 nations
  • Accepts payment methods from 35 countries as well as more than 135 different currencies.
  • Very simple process for onboarding
  • Simple interface, easy user interface, and simple to create checkout
  • Recurring billing and invoices are simple to set up.
  • Completely customizable checkout including documentation for developers.
  • Hundreds of integrations to optimize the flow of the payment process
  • Fast payouts using Stripe Instant Payouts
  • The detection of fraud is made easier by Stripe Radar
  • Stable and secure.
  • Fantastic reporting tools

Stripe Cons

  • Timelines for settlement are contingent on the method of payment used and may be up to 6 days
  • Customizing checkouts is a job for an experienced programmer
  • PayPal doesn't accept PayPal.
  • It costs extra to get individual technical assistance
  • Chargebacks are costly.

Adyen Pros and Cons

Adyen offers an integrated, multichannel payment system that combines offline, online and mobile payment options. It offers a variety of payment options for international customers as well as high-end security options. However, Adyen has a somewhat complicated pricing structure along with an exceptionally large minimum monthly amount.

Adyen Pros:

  • seamless integration of omnichannel payments linking offline and online payments in one place
  • International payment methods, including a variety of European as well as Asian payment methods.
  • Easy to accept transactions through online, in-store, as well as mobile payment methods.
  • There are no monthly charges or set-up charges
  • Test account to test the software
  • A vast array of MPOS terminals.
  • Support for technical issues is provided 24/7.
  • The dashboard can be completely customizable and checkout can be highly customized.
  • Advanced encryption technology and RevenueProtect provide the highest level of security and the capability to identify fraud

Adyen Cons:

  • Variable pricing may be somewhat complex
  • An amount of at least $120 in transactions per month
  • The cumbersome process of applying for a job
  • Self-service is not sufficient for boarding

Summary

Stripe and Adyen are two payment services designed for offline as well as online companies.

Although customization might require the assistance of a designer, its variable pricing and fixed-fee structure make it affordable, and its top-notch security puts your mind at peace.

Adyen can be used by larger businesses that deal with in-person as well as online transactions, offering a variety of payment options, like mPOS terminals as well as in-depth support.

Although there are many integrations to streamline processes however, the procedure of implementing can be a bit difficult, and the process of pricing can be difficult to understand.

  • My dashboard is simple to set up and manage in the My dashboard
  • Support is available 24/7.
  • The top Google Cloud Platform hardware and network that is driven by Kubernetes to ensure maximum capacity
  • A business-level Cloudflare integration, which improves the speed of service and increases security.
  • The worldwide reach of this viewers is increased by up to 35 data centers and 275 PoPs worldwide

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