Optimization of Conversion Rates - The Ultimate Guide to Course Creators

Sep 15, 2022

Conversion Rate Optimization is the answer to cutting through the sea of noise in the Internet and making your online footprint so that your content can be easily found. If potential customers visit your virtual real estate and visit your website, all information needs to be delivered at a manner that provides value and moves customers forward on their journey.

  • The reality is that nearly 50 percent of landing pages are not adequately checked to improve conversion rates.
  • Further, according to CrazyEgg the most well-known analyzer of conversions, the majority of websites are prone to having bounce rates between 26 and 70%. It is a result of the vast majority of users leaving the website without hitting CTA. CTA button.
  • On the bright side, research shows that websites' ROI can have the potential to increase by 30% if it has a dedicated conversion rate Optimization (CRO) budget that is used to optimize conversions.

Glossary:

What is Conversion Rate Optimized (CRO)?

Conversion Rate Optimization (CRO) Also known by its name of conversion optimization encompasses the variety of procedures which can be implemented to improve the effectiveness of your website's inbound traffic. Effectiveness here implies skillfully navigating website visitors for taking desired actions and converting them into qualified leads for your business/organization.

Therefore, the conversion rate is the proportion of visitors to your website that turn into leads. Conversion Optimization will ensure that your web visitors are able to take action, typically through clicking on the call-to-action (CTA) button.

Why does the conversion rate play a role?

      Thus, to increase the impact and ROI of your combined marketing effort in terms of increasing leads while reducing cost of acquisition and achieving your revenue goals, funnel optimization by focusing on CRO matters.    

The development of a powerful Conversion Rate Optimization (CRO) method

To increase your conversion rates you must first be aware of what's going on in the minds of your site's visitors and how they navigate your website. This knowledge can put your website in a position in a position to pinpoint which conversion bottlenecks are the most important and tackle them with an effective CRO plan.

Strategies for Optimized Conversion Rate Optimization help to increase the chances of web visitors turning into leads and, consequently, customers who pay. Therefore, it's not a surprise that marketers focus on enhancing conversion rates. In fact, the majority of them consider conversion of leads as their top importance.

A Conversion Rate Optimization technique can be most effective when customized to the needs of your individual website pages. It is obvious that the purpose of an "About" page is always different from that of the "Courses" page or "Blog" section. The cookie-cutter method, which is in blindly copying the same method for all of your online course web pages doesn't work.

  Here are some tips to be aware of prior to constructing your Conversion Rate Optimization strategy:  

  • Begin by identifying the primary web pages on your website for your information product.
      Most of the time, the pages that are the homepage or web-based course landing pages are those that matter to many course creators. However, the services and blog pages tend to perform pretty well too and are not to be missed.
  • Utilize a reliable tool for heat mapping to determine specific areas on these pages where most of users are likely to click if there were a CTA button. Heat mapping tools generally represent a user's activity by visually highlighting the journey of their clicks, hovering, scrolling as well as eye tracking.
  • Make a plan and add Calls To Action (CTA) at optimized spots. Also, make sure to make sure you support your CTA buttons with the power of convincing copywriting, in combination with a website that provides an excellent user experience.
  • Utilize the available tools and Conversion Optimization strategies (more on these below) to track the conversion rate continuously.

Three Conversion Rate Optimization Formulas you must know prior to implementing CRO strategies

The initial step for determining what is happening behind the scenes prior to people decide to click the CTAs that you've embedded on your website must be to determine a handful of crucial KPIs. (KPIs). This understanding helps to clearly outline where you are at and the direction you'd like to be by applying the optimization plan.

Some KPIs to track include the Conversion Rate, Number of Net New Customers, and Lead Goal.

1. Conversion Rate

Conversion is the desired action you wish your visitors to take. This could include the amount of people who sign up to your newsletter, buying your item, taking an online training, and so on. There must be an established metric to measure conversion. If you've established an metric that which you are able to quantify, the process of the process of calculating conversion rates is easy.

Just count the quantity of users who are visiting your website. From this number, deduce the actual number of visitors who convert.

After that, you can Divide the conversions by the total number of people who visit your website.

Then, you can multiply the number 100, to get the conversion percentage in percentage terms.

  The equation of conversion Rate = [Total Conversions / Total website visitors] x 100  

Conversion Rate Formula

2. The amount of net new customers

This metric reveals your true potential for growth and is linked to your revenue objectives. Thus, if you wish to obtain a true measurement of the number of Net New Customers first you must determine the goal of your revenue prior to determining your revenue goal.

Once you have that data, you'll be able to divide the amount by the present sales price to arrive at the quantity of new customers. You may use an average sales price if you're selling across different price points.

  The formula of net New Customers = Revenue Goal * Average Cost of Sales  

Net New Customers Formula

3. Lead Goals

Lead goals, also known by the name of "lag goals" They are every day success stories, which act as a way to reach your larger revenue goals. Given your existing performance in terms of conversions, there are two methods to approach improving conversion performance.

One is improving the number of clients you've converted, as per your existing traction. Another is keeping your conversion rate, however, attracting more traffic which, in turn, leads to higher the number of conversions. This is the first option, which is a superior and more efficient method.

  The formula of Lead Goal = [Number new customers / Lead-to-Customer Ratio*  

  where Lead-to-Customer Rate = [Total leads / Total Customers*  

Lead Goals Formula

Let's now move over to learning about the strategies to optimize conversion.

Four important Conversion Rate Optimization Strategies

1. A/B Testing -

A/B testing lets you test different versions of web pages and see which one performs better. One version of the webpage is displayed to one random group and another version to another random control group. Finally, the performance of the two versions of the webpage is compared between the two groups.

2. Lead Flow -

Lead Flow is the method of encouraging your leads through the sales funnel as well as helping them make a conversion in a systematic manner. It's a key to the development of a well-planned lead management strategy and aids in getting people to click the CTA button.

The flow of leads can differ based on your web traffic source and also the CTA button your users have to click. One of the most important aspects in lead flow the assignment of value scores to your leads. When you've identified who your most valuable leads are, you'll be able to invest more resources to help to convert. So, you're able to allocate your time and resources towards converting your most promising visitors without wasting limited resources on those who're not likely to make the switch.

If you find that leads of value do not convert it is possible to address any loopholes that you're in a position to recognize. The tools we've reviewed to tackle these issues. Qualitative tools help you get a behind-the-scenes picture of your visitors to your site and what they are thinking and feeling about your services and products.

3. Testing Landing Page -

A landing page is any web page whose main and only purpose is to turn visitors to customers. Your visitors may land on the landing page after clicking links in ads that are paid, on social media pages or other sites.

But there are many different landing pages that are the same and could not be converting well. Therefore, implementing the A/B tests described above is crucial to optimize landing pages.

For example, you can test replacing web forms with chatbots to see which one performs better when you test A/B. Chatbots with AI are generally more effective than conventional web forms on the majority of tests of landing pages.

Further, you can enhance your landing page by identifying the key elements to test. They could include persuasively written sales pitch, a crisp headline, as well as pricing strategies for the course's levels to online creators of courses. You can also evaluate your landing page's pictures and videos, the font and design, as well as the design and layout of the page.

4. Copywriting Conversion -

Conversion copywriting essentially rests on knowing your intended audience and the way they behave. It depends on auditing existing web pages, running A/B tests of website content, and listening to feedback from your customers. Just like in other processes for optimizing conversions it is possible to use heat mapping tools and click-tracking to determine which versions of your text perform most effectively in terms of the conversion rate.

To implement conversion copywriting on your course's website Make sure you write different versions of your copy, and then test the copywriting with your intended viewers. At the end of the day you will be able to select which one is the most likely to get more clicks to your CTA. Keep editing and alter the copy whenever new data becomes accessible to you.

Which are the best tools to implement a Conversion Rate Optimization plan?

There are several quantitative and qualitative tools that you can leverage when implementing the strategy of optimizing your conversion rates. The following list contains five of the most important tools in each category that should be sufficient for the implementation of a complete CRO strategy to scale your online courses.

Five quantitative tools for implementing an effective CRO plan

The use of numbers has always been a reliable measure of efficiency. The tools that quantify help you to understand the math behind how many users visit your site in terms of numbers. This makes them an integral part of CRO.

  1. Google Analytics

Google Analytics forms the gold standard when it comes to gathering information about the performance of your site and customers' behaviour using it. The process of setting it up on your website is quite simple. Once it's set up, it is a great platform to understand your customers regardless of the device they use around measures like bounce rates, time spent on the site, and more.

The data gathered by Google Analytics enable an understanding of the way that visitors engage with content that is added to your website. It also generates machine-learning-enabled reports to reveal better and deeper insight. Finally, it allows exporting shareable reports that are quite useful to share with any specialist you might be working with to improve the efficiency of your site such as SEO conversion.

  2. KISSMetrics

KISSMetrics is a more user-centric tool which helps you learn more about your web visitors.

Alongside bounce rates as well as time-on-site data In addition, you will be able to gain precise information about the actual behaviour on it. This allows you to connect the data and reports you collect with real-life users, which makes it a great tool to incorporate into the CRM software if you're using the tools to market your courses.

If you're one of those whom the concept of quantitative tools is intimidating, KISSMetrics can make it rather simple for you to understand the story behind the numbers.

  3. Clicky

For course creators If the audience you create is comprised of customers who're located in specific locations, like the European Union, you are liable to comply with regulations of the General Data Protection Regulation (GDPR) requirements in the collection of information from users.

Clicky is a GDPR-compliant analytical tool that not only ensures your privacy for customers on your website, but it also creates important reports for the website's owner to boost your conversion rate. Clicky is a great source to gain accurate insights about pages viewed, JavaScript events, actions that are performed on your website such as actions taken on the website, and more.

  4. Adobe Analytics

Adobe Analytics is powered by predictive analytics. It makes it easier for you to comprehend the causes of every conversion. This helps you tweak your current marketing plan and make investments in the right direction. Although most tools offer valuable data on the activity of users visiting websites, Adobe Analytics reveals what is happening just before a client converts.

The pre-conversion behavior is an important and precise insight that will help determine why people opt to click on your CTA buttons.

  5. MixPanel

Knowing your users' power is the key to generating higher sales and building revenues. Online courses often need subscriptions, and frequent purchasing of modules as well as learning material. Hence, it is vital to know who your most powerful users are and what makes they stay on your web pages longer. MixPanel helps you to tie website visitors' behaviours to retention strategy and develop long-term customer nurturing initiatives.

Here are five qualitative instruments to implement an effective CRO plan

Qualitative tools are also quite important as they reveal essential insights into why people behave the way they do. In contrast to tools for quantitative analysis, which give reports or numbers using various indicators These tools can help to understand user behaviour patterns by describing them.

Kindly note that it is essential that both quantitative and qualitative tools work in conjunction with each other.

  1. Qualaroo

In addition, its usage doesn't slow down your website - a factor that can hinder conversion goals for several. It is possible to use Qualaroo to request your users to provide feedback on your site and get insights into what they think about the online course you offer. Plugging in the feedback you receive, you will be able to implement changes so that you're better equipped for success.

  2. SurveyMonkey

SurveyMonkey is an excellent tool to create questionnaires and surveys to get direct answers from customers.

If you have your web user's contact information, you can easily send them a link to your SurveyMonkey form with your questions. Once they participate in your survey, you will have your responses recorded on a delightfully-designed form. It is an instrument, SurveyMonkey can be integrated in your site to make collecting feedback and data fast and easy.

  3. CrazyEgg

CrazyEgg is perfect to know where visitors go to and the places they don't.

The web application will take a photo of your site and offers five distinct reports, out of that is the Heatmap Report is the most well-known. This report informs you which webpage areas have the highest number of clicks. This will help you put your CTA button at the highest-impact locations. Other reports provided by it contain information about where you should position your CTA according to scrolling patterns and colour-coded information of every click, referred to as Confetti Report. Confetti Report.

  4. UserTesting

Your website visitors are the best source regarding their opinions about your site. UserTesting provides you with footage of people in real life that share their thoughts about your website as they use it. This helps you get a quantitative and subjective assessment of the performance of your site. In the case of an online course is challenging to navigate, the videos created via UserTesting will reveal this information.

  5. Olark

Olark is live chat software which allows you to interact with your customers and respond to their queries in real-time. The tool provides live chat analytics that can help you better understand how customers evaluate your online and website classes. Additionally, it lets you store notes related to your live chats, and utilize the feedback of your customers to enhance your courses online and on your website.

A quick recap of the Conversion Optimization Methodologies for Creators of Online Courses

While every website and course differs, there are a few common rules to optimize websites that offer online courses.

  1. You can have a well-functioning web site that includes all of the necessary pages like Homepage, About Us, Products and Services, Blog, and Contact.
  2. Determine the target audience for your online training and develop a a solid digital marketing strategy to implement. This is inclusive of advertising on social media and pay ads.
  3. Define who your primary target audience is , and continue to update your website based on continuous A/B tests , as well as feedback from your users.
  4. Make use of both quantitative and qualitative tools in order to simplify and streamline your CRO strategies. This will help you to gain more insight into who your prospects are and what you can make to help them stay on your website for a longer time.

Optimizing conversion rate is a proven method to assist your leads in moving successfully through your sales funnel. However, it requires the time and energy of an ongoing process. As a course creator, it may be overwhelming to take care of all the factors.

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