Online course providers should be able to share case research

Jun 16, 2022

If you're looking for an item that is physical like a new phone or a digital product like an online course What are the best way to decide to make a purchase? If you responded that you rely on the opinion of family and friends, you're a part of the 83 percent of American people are more likely to make a purchase when they've received a verbal advice from someone they're familiar to.

In this day and age, consumers' purchasing decisions are no longer swayed by flashy sales pitches, but instead, rely on actual experiences because they are more inclined to believe in fellow people before they trust big businesses.

The power of case studies as a top-tier marketing strategy is evident. Although building trust in brands is an incredible benefit in itself, the benefits of case studies do not stop there.

In this post we'll outline the most important five benefits you should employ case studies and show you how to make the perfect case study to promote your company!

What is a case study?

case studiesexplore the client's pain point and what your business did to help them resolve it. However, it's not just the explanation of a process or step-by step procedure - it's a story complete that includes a plot, characters, conflict, and a conclusion. In the case studies you create, your business takes on the role of the heroic knight in rescuing the princess from the wicked dragon.

Herein lies the difference between a case study and a testimonial, which is simply a customer claiming your product is great. Yawn. Don't let us get wrong - testimonials provide fantastic content for your website and social media. In some cases, they are enough to convert a potential customer into an actual customer. However, sometimes, prospective customers need an extra push, that's why an extensive alternative the case study might be needed.

Five benefits of cases research

  1.   Build unbreakable brand trust  

As 77% of consumers reporting that trusting brands is crucial today than it was in the past, there is a requirement for companies to make investments in this part of their operations. Case studies help build trust through depicting your customers who you are serving. It is not just a way for prospective customers to envision what you could do to resolve their specific issue and, by permitting your past customers to tell their stories, they are able to endorse the brand, which lends your company credibility.

  1.   Demonstrate the authority of your field  

Case studies offer the best chance to grab a customer's interest because the information should be extremely relevant to the various groups of your audience. While you have your buyer's focus, showcase your knowledge about the market, possible ways to meet the needs of your customers and the usage of your products. All of these can establish you as an expert on your subject, which can lead customers to pick your products over the competition and who wouldn't want to win?

  1.   Social proof is required where you can have your statement to make  
  1.   Build a search-engine-optimized online presence  
  1.   Strengthen customer relationships  

If you simply ask a client to be interviewed and you're building relationships that have the potential to last all of life. By conducting an interview it is establishing that you believe your customer has a valuable story to share. It may be a bit overwhelming to think that you're making a statement to a client with an interview, do not worry. The results of a research study by Harvardfound that there's an inherent pleasure that can be in sharing one's story and sharing stories with an audience. Customers will be delighted - we promise!

The elements of a successful case study

The idea of a case study may be difficult at first, but using a simple approach they can easily be integrated into your overall marketing strategy. Before we get into the process of the process of creating the perfect case study, let's talk about the three elements of a good case study.

A case study should be easily digestible. Effective case studies must be concise and clear, getting right to the essence. Avoid unnecessary information and the unnecessary information that does not add value to the overall story.

A case study needs to be thorough. A well-constructed case study should map out exactly how the consumer went from A to B by using your product. There should be no guesswork as to how your product or service resolved the problem of the customer.

A case study needs to provide a narrative. The case study must follow exactly the same structure in a tale with a compelling plot that creates tension and requires the solution. While your company is technically the hero of the story, don't steal your customer's focus! They are the main character and without them there wouldn't be a tale in the first place.

How to compose the perfect case study

Now that you have an concept of what a good case study is Let's look at the steps to make one:

  1.   Determine the case study format.

In the case of format of case studies there are many options available, not only blogs or web page content. Case studies come in all dimensions and shapes, including downloadable ebooks, videos, and Infographics. The best way to select one is to pick a format based on what you need for your business, the marketing channels, and even the campaign for marketing should there be one.

  1.   Find out the purpose of the case study.  

Prior to deciding on a subject for your case study determine what it will achieve i.e. the purpose you are trying to demonstrate to your potential clients. Below is a list of possible questions to consider asking yourself to narrow down an objective:

  • Are you looking to improve the revenue of a particular product or service?
  • Are you trying to increase lead generation?
  • Are you trying to increase the engagement of your audience?
  1.   Pick your ideal client.  

When considering which customer to use in a case study, make sure you don't select any one of them. There are many different stories of customer successes that is pertinent to the audience you're trying to reach or include the catchy hook needed to create an emotional response. To determine which candidate is the best be sure that they fulfill these criteria:

  • There have been positive, even if some not so great results from your service or product.
  • They chose you instead of a competitor, or they came to you from the competitor.
  • The customer has a solid knowledge of your company and service and can speak on these matters with authority.
  1.   Interview the customer.  

The interview could be the most thrilling and vital element of the entire process as it's the place where stories are told! However, before you make the phone with the interviewee or sending your interview via email, make sure you're asking the appropriate questions. Mixing broad-ranging and targeted open-ended, open-ended inquiries are the most effective. Here are some examples for you to start:

"What was the greatest challenge you faced before making use of my software?"

"How did my product help you to overcome this challenge? Do you have any important indicators to back up your claim?"

"What tangible and intangible benefits do you have gotten from this product?"

TIP: don't be afraid to pose similar questions. Sometimes, you'll need to put the same issue in different ways to get rich responses that make for an engaging story.

  1.   Create a case study, and create!  

Finally! You get to create your case study. When you write your blog post or making videos, be sure you have the following bits of information:

  • Title
  • Customer introduction
  • A clearly defined customer issue
  • Introduce a new product or service
  • Solution (how the service or product helped)
  • The results (the tangible and intangible effects on the customer)
  • Demand for action

The most important thing is the bottom line


With these components Your case study will be sure to create an engaging story.

Sure, ads still have the power to make someone conscious of your brand Landing pages are a great way to inform them about what your product or service can solve their issue, but there's nothing like a person (who isn't paid by the company) singing your praises.