More SaaS Pricing Methods for Fees to offset Stagflation -

May 27, 2023

     The presentation was previously made in the past on SaaS costs pricing and packaging, in order to stop inflation by 2022. This article, however, is based upon the presentation, which was updated in March 2023 created by David Vogelpohl. To find out more or view the prior presentation, check out the additional information in the last paragraph in this blog post.

Price your program as a service (SaaS) isn't easy enough even in good times. Figuring out how to determine the best price to generate more income during times of stagnation is even more difficult.

This article gives tips on getting the most value from packaging and pricing for your SaaS items in a subpar economy:

What exactly is Stagflation?

Simply put, stagflation is an economic issue which is affected by three key variables:

  • Low growth.
  • The rate of inflation is very high.
  • The rate of unemployment is extremely high.

More pressure is on than ever before to:

  • Prospects' wallets are the ones you'd like to attract.
  • You'd like to see customers' wallets that you'd like to see upgrade.

This is why taking time to consider the SaaS pricing plan is vital to ensure that you can continue building your business in a competitive financial environment.

Using Your SaaS Pricing Model to Fight Stagflation

It's the easiest way of increasing your costs until it's not uncommon doing this.

More than a third of SaaS software as well as digital products customers saw their rates increase over the last 12 months.

Graphs showing that over a third of  companies raised prices recently.

Amazingly, SaaS firms tend to boost costs above inflation.

The pull of this lever -- which is not a surprise -- usually aids in increasing revenues, but it's an uneasy decision to make in a time when customers aren't having as much money for spending in a depressed economy.

However, rethinking pricing and packaging is one of the few levers that are not optimized in SaaS.

Why Raise Prices? Is there a reason to not try something else?

There are many other options you can pull to make more money even when the market is sluggish as well as increasing the cost.

Increased acquisition, increasing the conversion rate, and cutting down on turnover are just a few of the alternatives.

All of those options take lots of cross-functional time and energy to implement them.

If you take into consideration the amount of effort and money required to growing acquisition and reducing churn through strategies such as PLG, also known as Product-led Growth (PLG) or more effective initiatives to improve customer service It can be a daunting and difficult process such as the larger and medium sized shirts:

Table with headers Strategy, Acquisition, and Churn, then rows labeled PLG, Customer Success, and Pricing and Packaging. Each cell includes a t-shirt of Small, Medium, or Large.

The large or medium-sized t-shirts represents effort, the time and the money. This process calls for the establishment of PLG and strategies for customer satisfaction in order to increase the retention of customers and decrease churn.

But product pricing changes take little effort and can be completed quickly, as signified by the t-shirt that has an incredibly small size higher.

As Patrick McKenzie points out, it can be as simple to replace a number with a greater one:

A screenshot of a tweet quoting Patrick McKenzie.

At the end of the day, changing pricing might be the easiest, most straightforward change you can make when you need to grow its revenue fast.

Optimization of your SaaS Pricing Strategies to Reach New MRR as compared to. the Net Revenue Retention: the Needle of Growth

As you consider implementing different pricing methods, another aspect to consider is whether you'd prefer to boost your efficiency for the all-new MRR as well as net income retention -- or both.

And then there's"the "growth mustache."

A graphic of a sideways bracket with Growth at the top and New MRR and NRR at the bottom.

The mustache of growing can be described as a bracket that is sideways, a former CFO I worked with frequently was referred to. (I added the "mustache" description, as it looks as if it's a mustache.)

Growth is driven by the growth in monthly recurring revenues (MRR) as well as new customers coming in and the Net Retention Rate (NRR) which is how much of your current customers' MRR and ARR you're keeping or growing.

In the event that your NRR exceeds 100%, it will be the base of a multiplier for the amount of your income. However, this will also increase the value of your assets.

There is generally a leverage for operations by varying pricing and packaging However, it's also crucial to be aware that you're operating in an environment where consumers may not be coming into the store and more spent. How you change the price of your merchandise could have an impact on the ability of you to bring in new customers. It could also affect your ability to maintain and increase the amount of customers you already have as well consider this consideration before you make changes.

Test a Different Pricing Model for SaaS that is Creative Combinations to increase the potential for revenue

If you've made the decision that changing pricing plans might be the right way to go, there are a lot of ways you could test. Per-feature pricing, pay-as-you go plans as well as cost-free pricing plans. Pricing at a flat rate, use-based pricing, and the per-user pricing - which is the best option for your SaaS company?

There are a variety of ideas to think about for starters:

  • SKUs:
  • Platform tiered plans
  • Product(s) tiered plans
  • Persona tiered plans
  • Single add-ons
  • Bundles of accessories
  • Entitlements:
  • Features
  • Usage
  • Help
  • Pricing:
  • Price
  • Recurrence
  • Geography
  • Methods of payment
  • Discounts
  • Trials for free

Look within those options for methods to increase the operational leverage.

In some cases the formula may require determining the price of a purchase based on the persona of at a slightly higher average the revenue per user (ARPU).

For others, that means adding a new feature which permits them to increase the price.

Others have the chance of switching to a flat-rate price system or a price based on the user's usage towards an edgier model that is based on features or on usage.

Monitor the effects of any changes to your SaaS Pricing Strategy

This is the case for example, when a client's base is not significantly reduced when there's an increase in price point however, the active customers are able to pay a greater price and making more money ultimately, some companies may be able to appreciate the increased price point.

Take note of adjustments that can affect your business model. Established SaaS company may have different goals than which is starting.

The term "success" is written in three S's.

In most cases, when we think about packaging and pricing as a whole, we imagine combining the ability to earn more money with the ability to invent something completely unique.

Consider the Innovation curve that we create and as it gets more well-known; it plateaus. It's easy to get stuck in the belief that the only method to create a completely innovative source of income is to design a totally new product.

After that, we are able to stop thinking about it and think about how new income S curves are created by modifying the package as well as add-ons to plans and plan additions and by offering users innovative ways to shop with you and use your service.

When we consider the use measure that is basing on the value measurement which has a long-term overhang, changes and plans can increase ARPU in the course of time.

SaaS Pricing and Packaging Extras

These add-ons are a simple way to increasing average revenue per user. This is applicable to both current as well as new clients on the tightest budgets, as they are able to have the luxury of choosing what to purchase from you instead of spending, for example, flat rate prices to purchase a larger package that includes many features they don't need or want.

For example, are there an existing set of entitlements that you can provide as an additional feature without having to create additional engineering efforts? Could one of those functions be removed for use in creating an entirely different SKU with no need to create an entirely new product?

Add-ons can be found in many different forms, which means you can have many different options or bundles.

There is a risk involved -- because they can lower the upgrade MRR should there are fewer people who have upgraded to a higher-powered version -- however, accessories could also be a significant driver of NRR.

To reduce the chance of a mishap To reduce the risk, make sure you carefully assess your upgrade and downgrade rates prior to making adjustments to your packages and add-on products.

However, you can hold off introducing add-ons after the customers are enrolled to use your primary product. Once they've tried your product and like the experience -- and also after all purchases made can be considered upsells that increase your net sales retention rates and increase your sales by pitching add-ons which will further improve the experience they get from using your product.

Users can purchase the SaaS product at a lower price, then it will help build your MRR and ARPU through discounts.

A lower cost can give the advantage to increase market share, especially if you can undercut the prices of your competitors by just a bit.

Creating a New Pricing Tier for achieving the goal of achieving Average Revenue Per User (ARPU)

Could it be that the ARPU-boosting level you require exists between your current plans?

In the case of using a tiered pricing model that offers the options of $25, $150 and $300 pricing options, the best pricing level to generate higher revenue could be found somewhere between the three, around 75 dollars.

Segmenting SaaS Plans can help you understand the Value of Your Product and increase ARPU

A different option is to break your packaging based on very specific customer requirements.

In this case, WP Engine is a managed WordPress platform which handles every kind of website However, they recognized the opportunity to focus on WooCommerce customers specifically. This is why they developed the bundle specifically for this particular audience.

A screenshot of the WP Engine pricing page for a segmented pricing plan for WooCommerce users.

WP Engine was able to emphasize their customer's needs within the specific area to draw their attention, and to increase sign-ups. As time passed, WP Engine was able to provide more value to customers who accessed it, which led to increased profits of WP Engine.

Pay Frequency Enhances The Leverage

An annualized pricing option gives purchasers the benefits of discounts by settling for the whole year in advance however, it also offers you the benefit of reducing the rate of churn and increasing the lifetime value of your customer (or LTV.

To gain even more of this strategy it is possible to offer discount rates for annual subscriptions that are more competitive to new customers or subscribers that are ready to move from monthly costs to annual fees.

A price duration could help consumers to accept the price more easily.

Tips When you're offering the Enterprise plan, and it gets a bit more expensive when paid for every year, ensure that you keep the price under $5000. A lot of procurement departments have a procedure that requires employees to get approval for any purchase that is higher than that, and when you reduce costs to a certain amount and allow users to pay for that payments using credit cards without going through internal hurdles within the company's level. This can vary and isn't any type of standard, however it's an excellent guideline to try out.

It's not flat: Adjust Your Strategy

As you consider making changes to the way you manage your SaaS company's pricing strategy, potential customers' willingness to pay for your services is not the only sole thing to consider. The rate of inflation could vary dramatically in a relatively short amount of time. the change may vary across the world, or even within a single area.

An inflation graph of the annual percent change in consumer price index in Brazil, US, India, Germany, and China from 2008 to 2022.

Financial headwinds related to various geographical regions could indicate that localization is more essential if you are offering the saas service globally.

Remove Unnecessary Purchasing Friction With the Localization

Localization typically involves multiple aspects which might include, but certainly not be the last:

  • Accepting the preferred payment for the region that you're selling it to.
  • The cost is localized.
  • The currency is localized.

Every one has each with their own benefits, and not only for the buyers and also for your profit margin also.

The conversion rate for localized pricing is 2x in B2C SaaS firms. Be sure to provide an adequate reason for the prices that differ across regions or countries, for instance, if a buyer is presented with different pricing.

Local currency is much simpler to get approved and for customers who are on the market for it to comprehend. When new customers be able to see your SaaS expenses in the currency they're used to which allows them to shop, removing the friction associated with purchasing a product. math before making an investment.

How Can help?

The data in the article was recently presented by David Vogelpohl in a webinar hosted by Cumul.io. You can watch the webinar on their YouTube channel.

Additional articles on SaaS costs and pricing may be interested in:

David Vogelpohl Over the past 25 years, David Vogelpohl has led teams to develop top growth engines as well as software for major brands such as WP Engine, Genesis, AWS, Cloudflare, and many more. David is an actionable deep-dive expert who shares real-world strategies you can employ to accelerate growth.

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