International Recurring payments (How we handle it for you) (How we handle it on behalf of you)

Nov 4, 2022

If you're managing an the international recurring payments, there are three main considerations to consider:

  1. All the time keeping current on local taxes and regulations for transactions
  2. This makes it easy for the buyer to make their initial purchase, and following that, join the regular payment program
  3. Be sure that each and every one of the payments that follows has been completed

It may seem easy However, there's a myriad of variables to consider for achieving those three goals such as:

  • Rates of currency conversion
  • Payment types that are preferred
  • Payment processing
  • Tax payments as well as the payment of remittances to each country as well as state or territory and similar.
  • Payment failure handling
  • Fraud prevention
  • Subscription control
  • The site's translators
  • Chargebacks
  • Process of Dunning
  • And there's plenty more.

Most companies who offer recurring transactions will only assist you in a few of these areas while leaving the rest up to you to decide. For example, certain payment options will help to process payments made in currencies outside of your nation however, they cannot aid you with paying taxes to these countries.

In this post, we will describe what it means to become"the Merchant of Record and how :

What does it mean to Be a Merchant of Record

A Merchant of Record (MoR) is a firm that sells items or services to consumers. The MoR is accountable for every part in the purchase. It is responsible for gathering information about payment transactions like security, taxes as well as compliance costs as well as audits. If there is any problem, or the procedure doesn't go as planned, the MoR can resolve issues with your company's name.

Businesses can establish their own MoR that handles all these tasks internal. However, they can switch the entire process to us and let us to be responsible for every transaction. As the MoR is in full control over your product or service, its user experience, and brand while we take care of everything else including taxation, compliance with the law , along with credit card network acceptance rates, dunning, and more.

Pay the collectors and pay sales tax and VAT.

There was a time that SaaS as well as software weren't exempt from taxation in many nations around the world (or simply not a significant target to audits). The rules for taxation of digital sales are changing and expanding in scope. applied.

Every country, state, province, territory, etc. which you conduct business is bound by their specific rules for the size and nature of taxes to be collected, and the time when they must be payed. This is a lot of effort to keep track of.

Note:.

A majority of the times the worldwide tax administration needs a payment processing system together in conjunction with the tax-compliant software to identify and collect VAT and sales tax for every transaction. Although some providers provide tax refunds for the taxpayer, they'll be accountable to pay taxes. If you fail to make the correct tax payment you could end up being liable for thousands of dollars of penalties, interest, and penalty. However, figuring out the best way to be tax-paying in each region can be a daunting task and usually requires a group of tax accountants as well as tax professionals.

After you have reached the point that your MoR is due We collect and transfer tax on your consumption (including GST TVA, SST, etc.) in each transaction. Additionally, we submit all required tax returns on your behalf.

Automatically calculates and applies tax to be paid on the total amount at the time of checkout. We also support tax-exempt transactions as well as other unique conditions.

VAT Information Customer Checkout

Make sure you're within the appropriate level of respect for Local Laws and Regulations

As with taxes, every country or state, region or territory. further has individual law and rules on how regular transactions are carried out. As an example it is that laws state that it is the Reserve Bank of India limits the automatic recurring installments up to Rs.15,000 INR. When a payment exceeds that sum, the party making the payment is required to authorize the transaction with another method for authentication (AFA) such as an OTP that is a single-use passcode (OTP). In order to comply with RBI rules, you need submit an electronic mandate describing the form of AFA you'll be using.

It is only one of the examples of the regulations you need to be aware of when you are doing business internationally.

Being aware of the regulations and rules for each area could be time-consuming and costly. If you do not have the proper methods put in place, it's impossible to collect the payments. Some payment platforms will help you stay informed with regard to local law and rules by notifying that they have learned of any changes in regulations or laws. However, you are the one who is responsible for observing and knowing all laws and rules.

But for customers, this will not be an issue because that the MoR to us is your responsibility and we're fully accountable for ensuring we adhere to local laws and regulations in transactions. The legal department of our company is always up to date in all aspects of law and will ensure all needed processes are in place for taking payments.

We are fully in compliance with the EU General Data Protection Regulation (GDPR) and is 100% compliant with both the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). We continue to renew each year our Level One certification (which is the most prestigious level available) by certifying that we comply with the Payment Card Industry Data Security Standard (PCI DSS) each year.

GDPR and PCI DSS

Reduce Involuntary Churn by Automating Retries to Pay and Notifications to Customers

Involuntary churn being one of the main reasons companies that make use of subscriptions loose clients and lose money, many businesses employ an automated method to retry unsuccessful payments, or informing clients about the payment that failed. This is a great beginning point. However, the next step is to notify clients of payment types that are nearing expiration before they can make payments and monitoring the frequency of the time after making the payment and if it fails. This will take a lot of employees and effort to keep these systems up and running.

We are responsible for each payment issue and notify to our clients.

The system sends emails reminders for card holders at the time their cards are due to expire, so they may change the information on their card prior to whenthe card's transaction is made. Furthermore, the system attempts to attempt to make a new payment. If payment is unsuccessful, the system immediately notify users. The client can choose to send reminder emails every two, three 5 days, 7 21 days, or 14 days after the method of payment fails. Research has revealed that reminders and notifications will significantly lower the rate of churn that is not free of charge.

Customer Emails: Charge Failed, Payment Overdue, Trial Reminder

The clients' service will not be affected. If the service is continued, it will make clients less likely to allow the service expire and more likely to take an opportunity to change the details.

Also, it is possible to cancel instead of suspending your subscription in the event that they fail to change the payment details. The customer can resume their subscription , without any hassle of having to re-onboard.

Facilitate buyers to purchase using widely used payment methods, with Localized Transactions, Translations, and more

When you purchase, it's possible for friction to result in companies taking on smaller numbers of clients than they should. In the case of international customers, there could be many reasons that could cause payment-related friction. Examples include:

  • Don't provide your clients with the payment method they would prefer
  • The payment message they receive doesn't come in a language that they're familiar with.
  • The price isn't listed in local currency.
  • It is rejected, or the transaction is taking too long to complete

     assists you in conquering the obstacles by:    

  • accepting a wide variety of payment methods (and taking care to manage the various options to ensure that transactions are approved quickly)
  • The Translation from your pay page(s) into a variety of languages
  • Converting the price to local currency

We'll discuss this in greater detail in the coming parts.

The most preferred method of payment

Accepted payment methods all over the world. If you do not offer the forms of payment which certain clients prefer they prefer, you'll reduce the number of clients. This is why it's crucial to make sure that your payment system is able to handle any kind of transaction that people are familiar with. Actually, many International transactions are highly restricted by the kind of transactions that they accept.

As an example, some payment services only accept debit transactions. If your customers of choice utilize debit or credit cards (e.g., PayPal) It could cause problems.

If you're looking to make international payments, it is essential to also be informed of the variety of credit cards that are used in various countries. As an example, MasterCard as well as Visa credit cards can be commonly used by individuals within America, United States, UnionPay is the most popular choice in China.

Yet, managing or integrating payment options that are widely utilized is more complex than just adding their logos to the checkout screen. Each issuer of cards has their own tolerance levels for fraud as well as chargebacks. Additionally, they have their own rules regarding what transactions can be conducted. If you don't adhere with these guidelines then the network could end the process of authorizing transactions completely.

Furthermore, it works with top-paying institutions, including:

  • ACH
  • SEPA
  • BACS Direct Debit Scheme
  • PayPal
  • Amazon Pay

In addition to that, the network is much more likely to accept local-processed payment when the bank of the buyer as well as the bank that the seller uses share the same geographical region (for instance, a customer who is located in Germany will be paying an organisation in Germany). The card network works in partnership with several Acquiring banks throughout the world and is predicted to keep growing. Because we purchase from your company on behalf of an MoR the vast majority of transactions that we make that you conduct for your company are handled locally, which means the more transactions are approved.

Automated Currency Conversion and Translation to help with Language Translations

Customers are more likely to trust an experience of shopping that is in the country they live in and their the language they speak. If you've never modified the language used on the checkout or changed your costs into local currency, you're likely to lose clients.

     With , you can transform items in your shopping cart into various languages. You can also alter the prices that shoppers see in the local currency.

For shopping cart translations, you can:

  1. Each customer can select their preferred language using a dropdown menu.
  2. The language is locked and it'll automatically choose the correct one, in accordance with the location of the buyer.
Choose Country/Language: With , you can translate your shopping in cart into different languages and automatically convert the customer facing price to local currencies.

In addition, there are two options for converting currencies:

  1. Make your own price for each single currency. Our team can aid you in determining which cost to set.

If you choose to let convert product prices be done for you, it follows the format that will be used to calculate the price of selling. This is, for instance, the price of your base product is $19.99 and the rate of conversion to Euros is EUR20.29 It would be changed to EUR20.99.

Change Your Subscriptions and let us take care of the rest.

It comes with all the software necessary to manage and design various kinds of recurring online payments. Here are a few examples of the various types of recurring payments you might be able to handle :

  • Trials are completely absolutely free, without or with the requirement to make payments prior to the trial
  • Subscriptions that are based on a pro-rated rate
  • Costs that are variable for the billing
  • The subscription was suspended.
  • Upgrade renewals
  • Prepaid recurring bill
  • The purchase is made in one transaction at the time of signing up
  • and more...

It's simple to make virtually any kind of subscription in only two steps. It's possible to setup the majority of subscriptions with no need code, however it can be done to develop complex subscription logic by using our API and webhooks library.

Edit Subscription Pricing: Standard or Managed

All-in-One Pricing (No Hidden Fees)

Many payment services charge one flat cost per transaction, and cost an additional fee for each option (e.g., access to worldwide pay-per-click networks, subscription-based logic and.). Prices for these services make it difficult to know what you'll be charged. This can make it difficult to expand globally when the business expands because the cost is likely to increase when you want to introduce additional functions.

     There are no extra charges to feature. Instead, our team will determine a basic fee which gives users access to all aspects of . Your price is based on how many transactions the system manages , and you'll only be charged once transactions have been completed.

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