How to sell Online This is your complete guide (and Pro Tools!)

Jul 22, 2023

The world has changed and there's no way to go back. The traditional model of operating brick and mortar shops where buyers come in to purchase your products still works however it may not be able to meet the needs of all possible customers.

Brick and mortar firms who want to expand to expand and increase their profits must be selling both online and in person. If you're ready to expand your business and reach more customers, we're going to teach you how to market your items on the internet.

If you own a physical shop, or are a service-based operation that still depends in offline channels to entice and engage customers, selling online will greatly expand your ability to make more money and keep your business's profitability.

The pros of selling online for a business that already has one

In fact, there are many advantages of selling online for businesses that are already established. Let's look at a few:

It is possible to engage with new groups

If your products sell well in person, there's seldom any reason why they can't sell to online shoppers. One of the main differences with selling online is that those potential buyers need to be able to find the seller. The details will come later.

Even in your local area There are likely to be large sections of people who do not realize you exist, yet would buy your products or services. If you're not selling online people searching on the internet looking for the product or service they want will not be able to purchase from you easily.

Improved customer service

The principle of marketing is to make the process easy for consumers to interact with your business according to the method they prefer. Nowadays, a lot of people prefer to shop online. So if you're not selling online, it's hard to get those buyers.

But beyond that, what do you do if a customer wants to purchase something you sell at 9pm but you're closed? If you sell online you can let them place an order right then and have it delivered directly to their home or pick it at the store on the following day.

Online selling allows customers to engage with you at their ease. You can purchase what you wish, pay as they want, and retrieve the items they need at any time.

Expansion at a low cost

What's the easiest source of income? Setting up a brand new store or learning to sell online?

Locations that are new come with all kinds of costs such as rent, permits workers, utilities, display and shelving, signage and more. Expanding locations is a high-cost company model that is expensive on the front end. This is a good idea in the event that you're ready.

But expanding your business online is a lot less expensive set of expenses. It's much less expensive, and you don't have to hassle with managing an additional location. Furthermore, if your business can reach customers across a wider geographical area, your revenue opportunities are much higher.

Less risk

Once you open a new business, you've poured in it a significant amount however, you're not able to back out if things don't run smoothly. In addition, you're at fate of your landlords and road constructions, changing the traffic flow, obstacles for pedestrians and parking.

If you're selling online it's simpler to adjust and pivot your strategy if something doesn't go as you'd hoped.

The ability to avoid having any physical places, if wanted

You can also go full ecommerce and disband the physical store completely. If you are a service business it is possible to manage your business remotely.

Like roofing companies, lawn care firms, floor installers plumbers, handymen, cleaners, and other services-related businesses do not typically require a physical location. Selling online means you can connect with customers and make all your sales there.

How to sell online as a business that already exists

Let's walk through the basic method of utilizing an existing business model and extending it so that you can sell online.

Research your audience and products/services

Are your existing customers underserved with the only physical location they could visit? What else could you do to satisfy their requirements by giving them an online store? Are you able to attract customers who are more likely to shop in the event that you could offer an online option?

The answers to these questions will give you an idea of the possible revenue increase you can gain from opening your own ecommerce business.

Find out what of your goods or services are most in demand. Why do they sell so well? What requirements are they meeting?

The purpose of all this is to gain a sense of the demand, and see if you can meet it through selling on the internet.

Find out where to sell on the internet.

You have three general options in order to begin selling on the internet. It is possible to sell your products via an already-established online marketplace, your own ecommerce store, or even through your social media accounts. This is a brief overview of each of them:

Marketplaces on the internet

Amazon, Etsy, eBay as well as other websites provide pre-existing platforms on which you are able to sell your items. Many people find they're a good way to begin selling on the internet because you are able to engage at a very low scale and gain access to a well-established customer base.

A personal e-commerce site that you own

This choice offers the best chance if you're looking at long-term growth and selling products online as part of your own online business.

When you have your own online store, you have complete control over the pricing of your products, how you present your items, how you choose to advertise your store and much more. It is possible to set up your pages how you like, connect easily with other tools for management, marketing, accounting and so on., and create material that is designed to draw your ideal clients.

You're in your shop.

The marketplaces online take a portion of your profits, and you have no control over what the percent is. They also have control over how much -- or how little your items as well as your store is advertised and recommended to customers on their sites. They may even close your store entirely when they determine that you're in violation of their rules.

With your own online business you decide your rules No one will guide you on how to make money online.

The ideal tool for selling online is , the flexible and powerful e-commerce solution for WordPress.

 homepage

Below are a few factors that are the top store to buy from online:

  1. It's open-source. Because WordPress is open-source software You have full control over and complete ownership of every aspect of your online store including your website's content and the products you sell.
  2. It's easy to use. Because of WordPress's block editor WordPress block editor, you can build all kinds of things from blogs and pages posts to site templates simply by dropping and dragging elements into place. There's no need to work with the code!
  3. The extension can be integrated with robust tools . Connect with accounting tools, marketing software, social media platforms, inventory management solutions such as CRM tools and many more, with pre-built extensions. If there's no already-built solution, you are able to use the incredibly powerful WordPress REST API to create one to suit your needs.

Social media selling

This is harder to achieve since it's not the primary purpose of social media, in terms of user experience. But there are good alternatives, like Facebook Marketplace, which functions exactly like major online marketplaces and offers many of the same benefits and drawbacks.

It's easier to set up certain ways, however you have much less control over the way you manage your business online.

A combination of selling platforms

Perhaps you're thinking how I could sell online everywhere? Well, you can.

Using social media or an online marketplace, in addition to an e-commerce shop can have many benefits. You get the benefit of an already-established marketplace as well as the audience it already commands. But you also get freedom and expansion that comes from a successful business on its own platform.

Marketplaces online are an excellent way to determine the response of your customers to your product. You can more easily get opinions and suggestions as well as adjust your strategy depending on the way people respond. In other words, it is possible to use these sites as a trial audience for selling your items online. You can then apply what you learn to your own ecommerce website.

In the end, when your business online grows and expands, you will be able to remove your self from third-party websites.

Select your location of choice

In the case of businesses that sell perishable items shipping costs are a significant factor. In that case, you may only sell products online locally. In the event that you're able to invest in the packaging required to ship these products, you can expand regionally, or expand to a larger geographical area.

Others businesses could also decide to establish local operations, and focus on increasing the number of customers who visit the physical store by selling online and offering pick-up in store. In the end, however, it is possible to increase your sales and offer it across the nation as well as internationally.

Some of this involves the market you want to target. If, for instance, you want to sell clothes for the beach online It is sensible to concentrate on coastal areas initially, as that's in which you'll see a greater concentration of prospective customers.

You can also fairly easily make your ads and landing pages according to the market. As an example, let's say your business is located in South Carolina, but you are looking to sell clothing for beach those living in Florida. It's a part of your market. Pick a city like West Palm Beach, and design a web page with the title 'Beachwear' for West Palm Beach.'

Although your company isn't in existence, it does not matter since you're able to get traffic from people who are there, and are able to ship them your goods. It is possible to create websites or marketing pages for different cities and expand your reach further.

Create the contents for your online store

Online shops must get near to resembling the experience in-store. Customers online must be able to view your merchandise and interact with them as well as find all the details they require.

Photos of the product

Inventory

After that, review your inventory and have systems put in place to control stock and setting items aside after they've been purchased through the web. It is best to sell items to a customer in person if someone else already ordered them on the internet. Also, having your inventory in order will allow you to keep your customers updated if a product has run out or is out of stock.

Product descriptions

After that, you'll want to create product descriptions for each of products you intend to sell on the internet. This is one reason to take a small step by selecting the most well-known items first. If you've got 500 products it isn't necessary to develop description of your products for each one of them before you launch your ecommerce business.

Distinguishing and positioning

Whatever industry you're in, it's a crowded marketplace. You have competition, and that applies to your products and your brand. Some people buy from brands, whatever products they sell as they are a fan of the company. Others buy items, and don't really care about the company that sells them.

There are reasons to choose your products to sell. What are the advantages of these products in comparison to the products you do not offer? If you're making the products yourself, how will you differentiate yours from all the others out there?

If you're delivering a service, what sets you apart from other companies? What are you offering more, or better than or provide faster service than other companies in your niche?

The process of differentiation isn't simple, but you have to find any advantage that can help you make more sales and then infuse that across the entire e-commerce site, from the homepage to the pages for products to the checkout and thank-you pages.

Select and buy a domain name

Your domain's name is the address of your physical address. It tells the public where to locate you. It will be used often once you understand how to sell on the internet. It is best to create your domain's name to be the same as the name of your store in physical form or a pre-existing business name.

It's possible, however, that the domain is taken or only available for an expensive price. In this scenario, you'll have to look for a different domain. What you need to take into consideration:

Domain length

Your URL shouldn't be to be excessively lengthy. You want your URL to be simple to remember and easily incorporated into business cards and other marketing assets.

Simplicity

Also, you'll would like your domain's name be easy to spell, as well as easy to record. It's possible that you've named your business with a unique name that's not correctly spelled, but that isn't usually an ideal choice as the URL.

Create your own online store

It's now time to create your own store! With the help of our program  the tools you'll require to start running.

Pick a web hosting service

Hosting providers store your site's documents and allows them to be accessible to visitors who input your URL. This is the basis for your store's online and it's crucial to pick a reliable service. Below are some things you should consider:

  • Security. Find a hosting service that includes features like automatic backups and SSL certificates, malware scanning, as well as server firewalls.
  • Performance. Check that the company you choose prioritizes speed. You may want to choose one that has tools such as Content delivery networks (CDNs) as well as caching. Keep in mind the fact that plans for shared hosting, which store a bunch of sites on a single server are going to be cheaper, but more slow than dedicated hosting.
  • Additional functionality. Are you in search of specific software like staging websites or automated backups? Keep those in mind in your search.
  • Pricing. Select a plan that will fit within your budget while offering all the options and features you want.
  • Scalability. When you expand and expand, your host must be able to keep pace with you. Pick a service that has multiple kinds of plans that make it easy to transition as you need more facilities and help.
  • Support. Choose a hosting service that provides support in the manner suitable for your needs -via phone, email or live chat.
Woo Express homepage

Install WordPress and

The majority of hosting companies offer single-click WordPress installations making it simple to start. Once you've successfully installed WordPress it's all you need to do is login into your dashboard with the account credentials that you created, then go to Plugins - Add New. Search for "" and click Install Now and Activate.

It will launch an easy-to-use configuration wizard that walks you through the fundamentals of starting by introducing a handful of steps we'll go into momentarily.

 setup wizard

Select the theme

The WordPress theme you pick will affect the style and layout of your site. Certain themes act as blank canvas, while others include templates you are able to connect your website's content to and then run.

theme options from

Before selecting before you choose your WordPress theme, take a look at the reviews and see the opinions of others Make sure that the theme is from a reputable source, and make sure that developers update it regularly. If a live demonstration is available, test it to make sure it's got the design and functionality that you're seeking.

Make your own pages

Now it's time to create the pages that will be used for your personal online store. The specific pages are required will be contingent on your site, products, and potential customers. But most ecommerce stores will require a home page, an About page, Contact page, and FAQ pages at minimum. That, of course, is on top of pages such as Cart and Checkout, which are set up automatically by .

The WordPress block editor makes it easier to manage designing and creating pages process, and lets you create an amazing design without having to alter a single page of code. Each element -- paragraph, heading, image, video, etc. -- is called"block. "block." You can move a block however you'd like on a page before editing the style and functionality settings for each.

creating a page with the block editor

Block patterns are another option made up of pre-designed sets of blocks which make creating pages faster. You could, for instance, add a three-column product row to automatically pull in items with a stunning way.

block patterns in WordPress

Find all the information you need in this tutorial on the WordPress block editor.

Create your own products

The next step is to add your items to your store. The product page is straightforward. Navigate to your WordPress dashboard, and then select Product - Add New.

You'll find fields for the product title and description (which is displayed under the primary information about the product), and short description (which can be found on the top of the page).

new product page

Within the Product Data box, you are able to set the entire item information, including the product's type pricing, cost level, inventory levels and information about the shipping. Additionally, you can include variations that provide customers with options to choose from, like dimensions and colors. Also, if you offer online services or products it is possible to make your product "virtual" as well as "downloadable."

product data box

Then, on the right side, upload your pictures, categories, and tags.

category and tag options in

Add extra functionality

If there's an additional feature or special product types you require, it's moment to incorporate it with extensions. Below are a few instances of the tasks you could want to achieve:

Each extension comes with detailed documentation that walks you through setup and configuration.

Create payment choices

There are two main concerns which you must answer in regards to the possibility of accepting payment on the internet for online purchases.

What is your online pricing plan?

You have a wider range of price options than your store. Apart from taking one-time payment on the spot You can also make offers like:

  • Subscription plans
  • Installation plans
  • Bundles of products

What is the best way for your store to be able to accept payments and then process them?

Knowing how to pay is an essential aspect of knowing the art of selling online. Payment processors keep the online payment process protected, making it easier for customers to make payments. You have several ways to make this happen:

Debit and credit cards

It is the most popular way to pay online and the majority of customers expect this to be the case.

Mobile wallets

It is also possible to accept payments from services such as Amazon Pay and Apple Pay along with peer-to-peer platforms like Venmo and Zelle that function than having cash in your pocket.

There are a variety of payment options online and for customers who prefer to shop and pay within a couple of clicks, you'll boost conversion by offering these options.

The exact method you choose depends on the market you intend to target. Select the payment method that which the majority of your customers would prefer first before adding others.

WooPayments product page

Pick shipping options

Despite the widespread customer expectation to receive free shipping, someone has to pay to deliver goods to homes of the customers. As an online merchant, you have a few options to accomplish this.

What is the best way to send

As for the actual process of shipping, you need to design a packing system and figure out a method to create labels.

generating shipping labels with  Shipping

In terms of packaging, you'll have to consider ways to make sure your goods are safe and intact during transport. It is also necessary to have someone place the products in the box or envelope, seal it, and then affix the label. You'll need a place to keep your packaging supplies.

Taxes to be set up

Each state, province, or country could have distinct procedures and requirements in place. The regulations you need to adhere to are based on the location of your business or the regions you service, which can be hard to establish if employees are spread out across multiple cities or even states.

Sync your inventory

In the past, when your physical shop begins to sell online it is important ensure that you have your inventory synced across the offline and online storefronts and databases.

When someone orders something on the internet it is either necessary to pick it up in person or request delivery. It means that the product cannot be put out in your retail section. So you need systems for managing and storing inventory which include offline as well as online transactions.

Introduce new practices for customer service

When you are an online company How will your customers interact with you? Will they send emails? Fill out a contact form? Make texts? Make use of social media? Do you have a live chat option?

Some of these services could be automated to a extent, however you'll require at least one person who is available to answer questions via any channels you make available. There's nothing worse than a client sending messages via text, email or instant messaging and receive no response. This is almost sure that it will result in a loss of purchase.

That's why, though you may like the idea of just using everything and letting customers contact them however they like but remember that someone has to be monitoring every channel of communication and prepared to react promptly. Thus, make sure you only use communications channels that you are able to effectively control.

Another aspect of omnichannel customer service is the capability to assist customers that want to make payments on the internet and then pick it up in person. You can also buy it in person and have it sent to a different address. Are you able to handle it?

Secure and optimize your store

Security is particularly important for stores that operate online, and store customer data like address, numbers of phone as well as credit card information. While WordPress is a secure platform however, they could be vulnerable to hackers just like any other platform.

Here are some measures for security you can put in place

  • Use strong passwords and assign appropriate roles to users
  • Make regular backups, and save them separately from your website
  • Regularly scan for malware
  • Monitor the activity that occurs on your website
  • Install the SSL certificate to safeguard the transactions of your customers
  • Prevent comment and contact form spam
  • Make sure you keep WordPress, themes, and plugins up to date
  • Install a Web Application Firewall (WAF)
Jetpack homepage with features listed

Launch your online store!

There is a lot of work required in establishing an e-commerce company, but if are looking to sell your products online and realize all the benefits that come with expanding your company to the digital marketplace, just start going through the tasks that are described in this guideline one at a time. In the end, you will have a functioning, revenue-generating E-commerce site to complement your brick and mortar store or service business.

Online marketing strategies to promote your store

When your store online is up, you'll need to start drawing traffic to your site. Shoppers are out there and you'd like them to find you online and make purchases with the processes and systems that you've worked hard to establish.

It is possible to break down marketing broadly speaking, into two categories:

  1. Attracting new customers
  2. Maintaining customers who are already with us

Customers who are already customers are your easiest to offer your product to, since they've already been familiar with your company. If they've had a great first time, the hurdle to selling online to them again is much lower than someone who's not yet purchased from your online store.

Marketing to existing customers

Now that you know how you can useto sell online Let's look into two primary ways to market to existing customers -- the use of email and social media.

Email marketing

When you've got customers on your email list, you can send promotions, news, discounts announcements, news, and much more. It is possible to send useful content about products and common problems the customers are facing.

The goal of every email is not marketing some product or service. Look for opportunities to include engaging information, exclusive scoops, free offers, and things like videos, interviews, and topics of interest for your readers.

By using email, you are able to provide new opportunities for customers to interact and buy, without relying on them to find your online store again.

Here are a few tips for you to use your email marketing strategy:

Capture emails any way you want.

You should include an email opt-in form right on the home page of your online store. You may want to create a separate page promoting your mailing list, so that you can include a link, and expand on the benefits to clients.

Customers can be able to join on the checkout page as well as on the thank you page. This is the last and best opportunity to collect a buyer's newsletter before it goes away.

Send abandoned cart emails

Abandoned cart emails are simple automatized reminders sent to those who have items added to an online shopping cart but regardless of the reason don't complete the purchase. The simple message will result the revenue that you'd have lost otherwise, because many people simply do not remember or require an easy reminder.

Send thank you emails

Subscribers who are new should be sent an automated welcome email that confirms their choice to subscribe to your list. If they are supposed to receive a special promotion, this is a must in the welcome message. If you're planning to create an invitation series that includes more than one email it is possible to do more to make new subscribers feel excited to be part of your world.

Don't make it the sole purpose of selling. Inject your welcome series with an element of fun. Show some personality. Be memorable. Make a good impression.

The welcome emails should contain some specific information about the kind of information you can expect to receive, and clearly state that you may unsubscribe at any moment.

Segment your list when it expands

When your list of email subscribers grows you can begin categorizing your list of subscribers to allow you to deliver more targeted marketing. If you are selling clothes, make segments for people with kids, different ages, or any other category that is appropriate to your product.

You can segment by:

  • Product categories and interests
  • History of purchase
  • The purchase frequency
  • Demographics
  • Other categories are also available.

What do you need to do for all this?

Opt-in forms email to abandon carts, welcome emails, segmentation, and much more, can be done via MailPoet, an email marketing plugin designed for WordPress. The plugin is trusted by a multitude of firms that sell on the internet.

MailPoet +  information

Use social media

There are many social media-based marketing channels. If you're currently not on one of them, do not get overwhelmed and attempt to be on every one of them. Start with only one. Build a following. Discover how to manage it efficiently.

You are able to publish every day and even multiple times per day, and advertise anything you like. Like emails, you can post brand new items, videos of delighted customers, promotions limited time deals, and so much more.

Remember that people soon stop following accounts where you only sell sales, sells, and sale. Think of social media like a party. You may talk about what you earn for your livelihood, but you must add value to conversations in other ways and be interested in the people you're talking to.

Attracting new customers

There are alternatives to draw more customers who are interested in your store's online presence:

Search engine optimization (SEO)

When people search online for your business, you would like it to show up for terms that relate to what you offer. They are referred to as keywords which you are able to research the best ones to use and then work to make your website rank high in results of a search.

Ads on the internet

The most popular types of ads on the internet appear in the top positions of search results. It's like skipping the line for SEO. It is possible to get your website prominently displayed on search engines with something like Google Ads, but you'll be charged for each click which results.

You can also pay for display ads. These display images that appear on other websites and platforms. They can be targeted based on topics that are relevant to websites or the websites they belong to or the entire audience.

And you can pay for ads on social media sites to boost your visibility there.

A majority of ads on the internet are based on the pay-per click model (PPC) in which you pay only the moment someone clicks on your advertisement. That doesn't mean you make a sale though that's why you must ensure that the pages on your website that the advertisement links to are optimized for efficiency and conversion.

Google Listings & Ads extension

What's next?

Expanding your existing business by selling products online is well worth the time and effort because of the much higher revenue potential that you can reach a greater number of customers.

Work on this each week. Knock out one task each week, or tackle multiple projects in a row and you'll achieve your goals even more quickly.

Eventually, you'll have a business that generates revenue, a successful and profitable online shop that is in sync with your brick and mortar store.

What's the best website to sell online?

The ideal choice for the majority of online stores is . It stands out from the crowd thanks to its flexibility, scalability, user-friendliness, price, and the level of control you have in your shop. In addition, it has a strong community that can help in teaching you to sell on the internet.