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Aug 18, 2022
Product update
Photo by Markus Winkler on Unsplash

We talk with customers at the help desk we often get questions like, "How can I change a group's membership to a different plan?" or "Where do I find the seats in-use list across all subscriptions of the group plans?" We're answering these queries (and more!) through these six handy changes.

Need to change plans? Absolutely no problem!

Individual members looking to get more advanced and have subscriber access for their group We've made it easy to move from a single plan to a group-based plan, or from one group plan to an alternative without any hassle from your part! Learn more -

Change plans

It's easy to change manager groups.

It's normal for people to leave companies or change their roles so we've made it much easier to change group managers for members of yours as well as the members you have. Get more information -

Promote manager

Managers of groups can control the subscription, without having to use a seat

Easily exclude a group manager from taking up a seat (and receiving member benefits) using a different subscription-level setting. Get more information -

Group manager is also a member

Eliminate friction with externally paid subscriptions

Now you have complete control over auto-renew , which can help manage expectations around subscriptions paid via external payment. Learn more -

Control auto-renew status

Easy access to Manage Members page. Manage Members page

Check seat utilization from a single click

We've made it easier for you to comprehend the effectiveness of your group subscriptions at a glance. It's all in the seat usage overview.

Track usage

We're eager to hear about how these updates lighten your load! If you have any concerns regarding these changes, contact us at our help desk. We'll be happy to assist you.